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Troubleshooting
TROUBLESHOOTING GUIDE
PROBLEM CAUSE CORRECTIVE ACTION
Engine won't start. 1. No fuel in tank.
2. Fuel valve turned off.
3. Defective spark plug.
4. Plugged fuel filter.
5. Defective or stuck engine stop switch.
1. Add fuel to tank.
2. Turn fuel valve on.
3. Replace spark plug.
4. Replace fuel filter.
5. Replace engine start switch.
Engine starts, then shuts down. 1. Low fuel level.
2. Fuel tank vent closed.
3. Incorrect engine oil level.
4. Contaminated fuel.
5. Defective low oil level switch.
6. Defective ignition coil.
1. Add fuel to tank.
2. Open fuel tank vent.
3. Check engine oil level, add or drain as needed.
4. Replace fuel filter.
5. Replace Low Oil Level switch.
6. Replace ignition coil.
Engine starts, then runs rough.* 1. Choke is stuck or left on.
2. Dirty or clogged air filter.
3. Defective or dirty spark plug.
4. Dirty fuel filter.
5. Defective EcoMode switch.
1. Turn choke off.
2. Clean or replace the air filter element.
3. Replace spark plug.
4. Replace fuel and fuel filter.
5. Replace EcoMode switch.
No AC output.
1. Generator is overloaded (OVERLOAD LED is on
and READY LED is flashing, See control Panel
Identification section).
2. AC voltage is low (OVERLOAD LED is on and
READY LED is flashing, See control Panel
Identification section).
3. Inverter module is overheated (OVERLOAD LED is
on and READY LED is flashing, See control Panel
Identification section).
4. Short circuit in electrical device (OVERLOAD LED
is on and READY LED is flashing, See control Panel
Identification section).
5. Defective inverter assembly.
1. Shut down generator to reset module. Reduce
loads and restart generator.
2. Verify that the choke is OFF.
3. Verify service door is ON. Let cool for 15 minutes
and restart generator.
4. Verify condition of any extension cords and all
items being powered.
5. Replace inverter assembly.
No DC output. ** 1. DC circuit breaker is open.
2. Defective DC circuit breaker.
3. Defective rectifier.
1. Reset DC circuit breaker.
2. Replace DC circuit breaker.
3. Replace rectifier.
Fuel leaks from drain hoses. 1. Fuel system over primed (flooded).
2. Carburetor drain in bowl is not closed.
1. Let generator sit 15 minutes before restarting.
2. Turn valve clockwise to close.
* Engine speed increases and decreases — This is normal as the generator starts up and as loads vary.
** Verify EcoMode Switch is in the "O" OFF position.