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TROUBLESHOOTING GUIDE
PROBLEM
PROBABLE CAUSE
REMEDY
6. Low water flow from jets.
(Continued)
E. Dirty filter.
F. Suction or discharge line
partially plugged.
G. Pump running at subnormal speed.
H. Worn or damaged pump seal.
I. Subnormal voltage.
E. *
F. *
G. *
H. *
I. Call an electrician or your power
company.
7. No water flow from jets.
8. Noisy pump and motor.
9. Water leakage at pump shaft
(rotating connection between
pump and motor).
10. Motor will not start.
A. Power turned off.
B. Selector switch in OFF.
C. House circuit breaker tripped;
no power to system.
D. Spa circuit protector tripped.
E. High temperature safety switch(es)
tripped.
F. ELCB tripped.
G. Faulty pump or motor.
H. Motor(s) not connected.
I. Jet (or jets) closed.
A. Clogged strainer(s).
B. Leakage of air into suction line.
C. Vibrating parts attached to moto
or support brackets
D. Low water level.
E. Damaged or worn motor
bearings.
F. Impeller rubbing inside pump.
G. Debris inside pump.
A. Worn or damaged pump seal.
A. Power off.
B. OFF mode selected.
C. House circuit breaker
tripped or in OFF position. D.
Spa circuit breakers tripped. E.
ELCB tripped.
A. Turn on power at service panel.
B. Select other function.
C. Reset circuit breaker.
D. Reset circuit protector.
E. Reset button(s) on heater after
water has cooled; see *Note
if switch continues to trip.
F. Reset ELCB
G. *
H. Chech motor plug connection on
System Control Module
I. Open jet.
A. Clean strainer(s).
B. Locate and repair leaks.
C. Tighten fasteners.
D. Add water to normal water
level. E. *
F. *
G. *
A. Turn on power at service
panel.
B. Select FILTER, HTR/FILTER, or
JETS mode.
C. Reset circuit breaker.
D. Reset circuit breakers.
E. Reset ELCB.
*Note: The skills and tools necessary for the safe repair of this spa require the services
of qualified service personnel. Contact your Jacuzzi Whirlpool Bath dealer.