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DM Industries Ltd warrants the VOYAGER SPA to
be free of defects in material and workmanship
from the periods indicated below from the date of
purchase.
Component Warranted for
Wall Sections ..............3 Years
Seats.....................3 Years
Vinyl Liner ................3 Years
Therapy Module ...........1 Year
Cover ....................1 Year
Extent of Warranty:
This warranty extends only to the original
purchaser of the Voyager and terminates upon
transfer of ownership. The warranty does not
extend to commercial, institutional or rental use or
installation. The warranty applies only to Voyagers
installed within the United States. This warranty is
an "Over-the-Counter" replacement warranty. All
freight charges are the responsibility of the
purchaser. All warranted repairs will be performed
at no charge during the warranty periods.
Components requiring servicing under this
warranty will be repaired or replaced at
DM Industries Ltd’s sole discretion. Repair work
done by DM Industries Ltd or its Authorized
Service Centers is guaranteed for 90 days or
for the remainder of the warranty period, which
ever is longer.
Warranty Process:
All warranty inquiries should be addressed to DM
Industries Ltd ‘s Service Center at toll free number
(M-F, 8:30am to 5pm EST) or by Fax at (305)
685-9794 or by E-mail at dmindustries.com Attn:
Voyager Service Center or in writing to 2320 NW
147 Street, Miami, FL 33054. An RGA
(Return Good Authorization) number will be
issued and components requiring services shall
be returned to DM Industries Ltd. or its Authorized
Service Center, freight prepaid.
Exclusion:
This warranty is void if DM Industries Ltd
determines that the spa has been subjected to
any alterations or repairs by anyone other than an
authorized service center, or that the spa has
been subjected to misuses, negligence, improper
installation or operations other than in accordance
with the instructions in the owner’s manual,
including but not limited to damage to
components caused by improper pH balance or
other improper water chemistry maintenance, or
by failure to maintain and clean the filtration
systems;damage to the components or the vinyl
liner caused by operating the spa without water
or at the improper water level, filling or operating
the spa with water at temperature below 40 deg
F or above 104º F, using an extension cord, or
allowing undissolved or concentrated chemicals
to lie on the vinyl surface, or leaving the spa
empty in direct sunlight
Disclaimer.
Except as expressly provided, there shall be no
other warranty or obligation, expressed or implied,
oral or statutory. No retailer or other person has
the authority to make any warranties or
representations covering DM Industries Ltd or its
products. DM Industries Ltd and its
representatives shall not be liable for any injury,
loss, cost or other damage, including but not
limited to, loss of use, inconvenience, cost of
removal of a permanent installation, or any other
incidental or consequential costs, expenses, or
damages. Under no circumstances shall DM
Industries Ltd or any of its representatives be held
liable for injury to any persons or damage to
property, however arising. Some states do not
allow exclusions or limitations of incidental or
consequential damages, so the aforementioned
limitations or exclusions may not apply to you.
This warranty gives us specific legal rights, and you
may also have other rights that vary from state to
state. All specifications are subject to change
without notice.
LIM
ITE
D REPLACEMENT WARRANTY
DM Industries Ltd.'s Service Center
Toll Free at:
(877) 240-9457 or (305) 908-8187
Fax: (305) 685-9794
or e-mail us at: voyager@dmindustries.com
Attn: Voyager Service Center