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Troubleshooting Procedures
In the unlikely event your hot tub is not working the way you believe it should,
please first review all the installation and operating instructions in this manu-
al and check the message on the panel display; second, if you are still not sat-
isfied it is working properly, please follow the appropriate troubleshooting
instructions.
PROBLEM PROCEDURE
NONE OF THE Check the control panel lights.
COMPONENTS 1. If there are letters or symbols displayed on the
OPERATE (i.e. screen, refer to the previous section to
pump, blower, light) determine meaning and action required.
2. If nothing appears on the screen:
a. Check the household circuit breaker.
b. Contact you dealer or authorized service center.
PUMP DOES Depress "Jets" sensor.
NOT OPERATE 1. If no sound is detected or if a "buzzing" sound is
BUT BLOWER detected, turn off power to the hot tub and contact
AND LIGHT DO your dealer or service center.
OPERATE 2. If motor operates but no water flows to jets:
a. Pump may not be properly primed. See instruc-
tions below.
b. Contact dealer or authorized service center.
Pump Priming Instructions: Turn Hot Tub Off!
Remove filter and insert end of garden hose into filter pipe. Seal-off pipe
opening around hose using a large, clean rag and turn on maximum water
flow through the hose. After about 30 seconds, turn off water, remove
hose and rag, reinstall filter and activate pump’s high speed.
Another method of priming the hot tub’s pump(s) is as follows:
1. Turn off the power to the hot tub.
2. Remove the handle from the Massage Selector supplied by the pump
you are priming.
3. Loosen the Massage Selector’s cap slightly (counterclockwise),
listening for the air to seep out.
4. Tighten the cap finger-tight, replace the handle and turn the hot tub’s
power back on.
(Note: This method must be used for the single speed pump (pump 2) of
all altamar, cameo, marin, and optima models because pump 2 is not con-
nected to the filter.)
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