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LIMITED PARTS WARRANTY COMMERCIAL BOILERS
TYPE HI-DELTA SIZES 122 TO 322
MODELS H AND WH
SCOPE:
Raypak, Inc. (“Raypak”) warrants to the original owner that all parts of this boiler which are actually manufactured by Raypak will be free
from failure under normal use and service for the specified warranty periods and subject to the conditions set forth in this Warranty. Labor
charges and other costs for parts removal or reinstallation, shipping and transportation are not covered by this Warranty but are the
owner’s responsibility.
HEAT EXCHANGER WARRANTY:
Domestic Hot Water
Five (5) years from date of boiler installation. Includes copper heat exchanger with bronze and cast iron waterways.
Ten (10) years from date of boiler installation. Includes only cupro nickel heat exchanger with bronze or cast iron waterways.
Space Heating (Closed Loop System)
Ten (10) years from date of boiler installation. Includes both cupro nickel and copper heat exchanger with bronze or cast iron waterways.
Thermal Shock Warranty
Twenty (20) years from date of boiler installation against “Thermal Shock” (excluded, however, if caused by boiler operation at large
changes exceeding 150°F between the water temperature at intake and boiler temperature, or operating at boiler temperatures exceeding
230°F).
ANY OTHER PART MANUFACTURED BY RAYPAK:
One (1) Year warranty from date of boiler installation, or eighteen (18) months from date of factory shipment based on Raypak’s records,
whichever comes first.
SATISFACTORY PROOF OF INSTALLATION DATE, SUCH AS INSTALLER INVOICE, IS REQUIRED. THIS WARRANTY WILL
BE VOID IF THE BOILER RATING PLATE IS ALTERED OR REMOVED.
ADDITIONAL WARRANTY EXCLUSIONS:
This warranty does not cover failures or malfunctions resulting from:
1. Failure to properly install, operate or maintain the boiler in accordance with our printed instructions provided;
2. Abuse, alteration, accident, fire, flood and the like;
3. Sediment or lime buildup, freezing, or other conditions causing inadequate water circulation;
4. High velocity flow exceeding boiler design rates;
5. Failure of connected systems devices, such as pump or controller;
6. Use of non-factory authorized accessories or other components in conjunction with the boiler system;
7. Failing to eliminate air from, or replenish water in, the connected water system;
8. Chemical contamination of combustion air or use of chemical additives to water.
PARTS REPLACEMENT:
Under this Warranty, Raypak will furnish a replacement for any failed part. The failed part must first be returned to Raypak if requested,
with transportation charges prepaid, and all applicable warranty conditions found satisfied. The replacement part will be warranted for
only the unexpired portion of the original warranty. Raypak makes no warranty whatsoever on parts not manufactured by it, but Raypak
will apply any such warranty as may be provided to it by the parts manufacturer.
TO MAKE WARRANTY CLAIM:
Promptly notify the original installer, supplying the model and serial numbers of the unit, date of installation and description of the problem.
The installer must then notify his Raypak distributor for instructions regarding the claim. If either is not available, contact Service Manager,
Raypak, Inc., 2151 Eastman Avenue, Oxnard, CA 93030 or call (805) 278-5300. In all cases proper authorization must first be received
from Raypak before replacement of any part.
EXCLUSIVE WARRANTY - LIMITATION OF LIABILITY:
This is the only warranty given by Raypak. No one is authorized to make any other warranties on Raypak’s behalf. THIS WARRANTY IN
LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABIL-
ITY AND FITNESS FOR A PARTICULAR PURPOSE. RAYPAK’S SOLE LIABILITY AND THE SOLE REMEDY AGAINST RAYPAK WITH RESPECtTTO
DEFECTIVE PARTS SHALL BE AS PROVIDED IN THIS WARRANTY. IT IS AGREED THAT RAYPAK SHALL HAVE NO LIABILITY, WHETHER
UNDER THIS WARRANTY, OR IN CONTRACT, TORT, NEGLIGENCE OR OTHERWISE, FOR ANY SPECIAL, CONSEQUENTIAL, OR INCIDENTAL
DAMAGE, INCLUDING DAMAGE FROM WATER LEAKAGE. Some states do not allow limitations on how long an implied warranty lasts, or
for the exclusion of incidental or consequential damages. So the above limitation or exclusion may not apply to you.
This Limited Warranty gives you specific legal rights. You may also have other rights which may vary from state to state. We suggest that
you complete the information below and retain this certificate in the event warranty service is needed. Reasonable proof of the effective
date of the warranty (date of installation) must be presented, otherwise, the effective date will be based on the rate of manufacture plus
thirty (30) days.
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Model No. Serial No.
Date of Installation:_____________________________________ Date of Initial Operation: ___________________________
CORPORATE HEADQUARTERS:
RAYPAK, INC. • 2151 Eastman Avenue • Oxnard • CA 93030 •(805) 278-5300 • FAX (800) 872-9725 • www.raypak.com