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Troubleshooting
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Problem Cause Remedy
Engine fails to start 1. Choke not in CHOKE position.
2. Spark plug wire disconnected.
3. Fuel tank empty or stale fuel.
4. Engine not primed.
5. Faulty spark plug.
6. Key not in ignition on engine.
1. Move choke to CHOKE position.
2. Connect wire to spark plug.
3. Fill tank with clean, fresh gasoline.
4. Prime engine as instructed in the Operation section.
5. Clean, adjust gap, or replace.
6. Insert key fully into the switch.
Engine running erratically/
inconsistent RPM (hunting or
surging)
1. Engine running on CHOKE.
2. Stale fuel.
3. Water or dirt in fuel system.
4. Carburetor out of adjustment.
5. Engine over-governed
1. Move choke lever to RUN position.
2. Fill tank with clean, fresh gasoline.
3. Drain fuel tank. Refill with fresh fuel.
4. Contact an authorized Service Center.
5. Contact an authorized Service Center.
Engine overheats 1. Carburetor not adjusted properly. 1. Contact an authorized Service Center.
Excessive vibration 1. Loose parts or damaged auger. 1. Stop engine immediately and disconnect spark
plug wire. Tighten all bolts and nuts. If vibration
continues, have unit serviced by an authorized
Service Center.
Loss of power 1. Spark plug wire loose.
2. Gas cap vent hole plugged.
1. Connect and tighten spark plug wire.
2. Remove ice and snow from gas cap. Be certain vent
hole is clear.
Unit fails to propel itself 1. Drive control cable in need of
adjustment.
2. Drive belt loose or damaged.
3. Friction wheel worn.
1. Adjust drive control cable. Refer to Maintenance &
Adjustments section.
2. Replace drive belt. Refer to Service section
3. Replace friction wheel. Refer to Service section.
Unit fails to discharge snow 1. Chute assembly clogged.
2. Foreign object lodged in auger.
3. Auger control cable in need of
adjustment.
4. Auger belt loose or damaged.
5. Shear pin(s) sheared.
1. Stop engine immediately and disconnect spark
plug wire. Clean chute assembly and inside of auger
housing with clean-out tool or a stick.
2. Stop engine immediately and disconnect spark plug
wire. Remove object from auger with clean-out tool
or a stick.
3. Refer to Auger Control Test.
4. Refer to Maintenance & Adjustments section.
5. Replace with new shear pin(s).
Engine fails to start 1. Extension cord not connected
(when using electric start button, on
models so equipped)
1. Connect one end of the extension cord to the
electric starter outlet and the other end to a three-
prong 120-volt, grounded, AC outlet.
Chute fails to easily rotate 180
degrees
1. Chute assembled incorrectly. 1. Unassemble chute control and reassemble as
directed in the Assembly & Set-up section.
Chute does not stay stationary
while throwing snow using an
overhead chute control.
1. Insufficient preload applied to
chute control.
1. Refer to the Maintenance & Adjustments section to
adjust chute preload.