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Troubleshooting
User instructions
The volume control lever controls the water flow. The
center position is off. Turn the handle counter-clock-
wise to send the water to the outlet port. The further
you turn the handle from the off position, the greater
the water flow.
Problem Possible Cause Solution
Water leaks between cartridge
and rough
sealing ring from flushing plug
still inside rough
remove sealing ring
ceramic plate(s) inside cartridge
damaged
replace cartridge
Handle turns, but water does
not turn on/off
handle screw not tightened tighten handle screw
Water drips for several minutes
after the valve is turned off
normal clearing of showerhead not a problem
Water drips continuously after
the valve is turned off
ceramic plate(s) damaged replace cartridge
Water does not get hot/cold
enough
high temperature limit stop not
set properly
reset high temperature limit stop
handle not justified justify handle
thermostat cartridge is faulty replace thermostat cartridge
Temperature is erratic thermostat cartridge is faulty replace thermostat cartridge
Water pressure is poor filters on thermostat cartridge
are clogged
clean the filters
Unit outputs both hot and cold
water, but the water does not
mix
not a product defect -- hot
and cold supplies are reversed
correct the plumbing
English
Turn the temperature control knob clockwise to make the water cooler.
Turn the temperature control coun-
ter-clockwise to make the water
warmer. The temperature control
will stop when the water is 100º
– this is the safety stop. To override
the safety stop, press inward on the
temperature control and continuing
to turn it counter-clockwise.
<100° 100° >100°