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Troubleshooting
48 Owner’s Manual for Stationary Emergency Generators
6.2 — Controller Troubleshooting
Active Alarm Problem Solution
NOT ACTIVATED Unit will not start in AUTO with utility loss. Refer to activation section in Owner’s Manual.
NONE Unit running in AUTO but no power in house.
Check MLCB. Contact servicing dealer if MLCB is in the ON
position.
NONE Unit will not start in AUTO with utility loss.
Check screen for start delay countdown. If the start up delay is
greater than expected, contact servicing dealer to adjust from 2
to 1500 seconds.
HIGH
TEMPERATURE
Unit shuts down during operation.
Check ventilation around the intake, exhaust and rear of gener-
ator. Contact serving dealer if no obstruction is found.
OVERLOAD Unit shuts down during operation.
Clear alarm and remove loads from the generator. Put back in
AUTO and restart.
RPM SENSE LOSS
Unit was running and shuts down, attempts to
restart.
Clear alarm and remove loads from the generator. Put back in
AUTO and restart. If problem returns, contact servicing dealer to
investigate possible fuel issue.
LOW OIL
PRESSURE
Unit will not start in AUTO with utility loss.
Check oil level. Add oil per Owner’s Manual. Contact servicing
dealer if oil level is correct.
RPM SENSE LOSS Unit will not start in AUTO with utility loss.
Clear alarm. From the MAIN menu on the control panel, navi-
gate to the BATTERY MENU. Contact servicing dealer if battery
is GOOD. Replace battery If CHECK BATTERY is displayed.
OVERCRANK Unit will not start in AUTO with utility loss.
Clear alarm. Attempt to start the unit in MANUAL. If it does not
start or starts and runs rough, contact servicing dealer.
OVERSPEED Unit will not start in AUTO with utility loss. Contact servicing dealer.
UNDER
VOLTAGE
Unit will not start in AUTO with utility loss. Contact servicing dealer.
UNDERSPEED Unit will not start in AUTO with utility loss. Contact servicing dealer.
MISWIRE Unit will not start in AUTO with utility loss. Contact servicing dealer.
OVERVOLTAGE Unit will not start in AUTO with utility loss. Contact servicing dealer.
LOW BATTERY Warning active.
Clear alarm. From the MAIN menu on the control panel, navi-
gate to the BATTERY MENU. Contact servicing dealer if battery
is GOOD. Replace battery If CHECK BATTERY is displayed.
BATTERY PROBLEM Warning active. Contact servicing dealer.
CHARGER WARNING Warning active. Contact servicing dealer
SERVICE SCHEDULE A Warning active.
Perform SERVICE SCHEDULE A maintenance; press ENTER
to clear.
SERVICE SCHEDULE B Warning active.
Perform SERVICE SCHEDULE B maintenance; press ENTER
to clear.
SERVICE SCHEDULE C Warning active.
Perform SERVICE SCHEDULE C maintenance; press ENTER
to clear.