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34 NEUTON EM 4.1 Cordless Electric Mower Safety & Operating Instructions
❑ Check to make sure the safety key is properly inserted and the
indicator light is on. Check to see if the white button on the safety
key has popped up; if it has, then depress the button to reset it.
❑ Check that the battery is installed correctly and that the battery is
fully charged. The green indicator light on the mower should be on.
If not, replace with a fully-charged battery or recharge the battery.
❑ Check the cable to make sure it is attached and properly connected.
❑ Check to make sure the Mower/Auxiliary Switch is set to the correct
position.
❑ Make sure you push the Start button first, and hold it down while
squeezing the control levers. Then release the Start button.
❑ The blade may be obstructed. Remove the safety key, turn the
mower over, and check the blade.
Motor fails to start
when safety key is
inserted, button and
control levers are
depressed
Mower stops while
mowing (for reason
other than releasing
the control levers)
Problem
Corrective Action
❑ The mower may be overloaded. If both the battery light and the
indicator light are out, the circuit breaker inside the safety key has
cut off power to protect the motor. Reinsert the safety key, reset the
white button, and restart the mower.
❑ Cutting too much grass. Raise the cutting height or narrow your cut-
ting swath and try again.
❑ The blade, mower deck, or rear discharge plate may be clogged
with debris. Remove the safety key and battery, turn the mower
over, and check below the deck. Clean if necessary.
❑ The white safety button on the safety key may not be fully engaged.
Reset it and try again.
❑ The battery has been completely depleted. Recharge the battery
fully or replace it with a fully-charged battery.
❑ If the mower bogs down or stalls in heavy grass:
■ Raise the height of mower.
■ Walk more slowly.
■ Cut a narrower swath.
■ If the grass is wet, let it dry.
Chapter 8: Troubleshooting Tips
Most difficulties are easy to fix. Consult the troubleshooting table for common problems and their
solutions. If you continue to experience problems or need repairs beyond these minor adjustments,
call Country Home Products, Inc. toll free at 1-(866)-NEUTON1 (638-8661) for assistance.
WARNING! Always remove the safety key before performing any adjustments,
maintenance, or repairs.