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Warranty and Return
46 975-0189-01-01
Out of Warranty Service
If the warranty period for your XPower Powerpack 200 Plus has expired, if the unit was
damaged by misuse or incorrect installation, if other conditions of the warranty have not
been met, or if no dated proof of purchase is available, your unit may be serviced or
replaced for a flat fee.
To return your XPower Powerpack 200 Plus for out of warranty service, contact Xantrex
Customer Service for a Return Material Authorization (RMA) number and follow the
other steps outlined in “Return Procedure” on page 45.
Payment options such as credit card or money order will be explained by the Customer
Service Representative. In cases where the minimum flat fee does not apply, as with
incomplete units or units with excessive damage, an additional fee will be charged. If
applicable, you will be contacted by Customer Service once your unit has been received.
Information About Your System
As soon as you open your XPower Powerpack 200 Plus package, record the following
information and be sure to keep your proof of purchase.
If you need to contact Customer Service, please record the following details before
calling. This information will help our representatives give you better service.
❐ Product Number (FGA)
852-0200
❐ Serial Number (on DC end)
_______________________________
❐ Purchased From
_______________________________
❐ Purchase Date
_______________________________
❐ Warning, Error or Panel
Fault Message
_________________________________
❐ Appliances operating when
problem occurred
_________________________________
❐ Description of problem
_________________________________
______________________________________________________________
______________________________________________________________
XPower_PP_200_Plus.book Page 46 Monday, October 23, 2006 2:57 PM