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CUSTOMER SERVICE INFORMATION
Owner Registration Card
Please fill out and mail the enclosed owner
registration card. The purpose of this card is
to register each unit at the factory in order to
keep the owner informed with informational
bulletins and safety literature.
Warranty Service
The warranty statement is included in the unit’s literature
package.
Model/Serial Numbers
A Model Number / Serial Number decal is located on the side
of the deck. For ready reference, record these numbers in the
spaces below.
Model Number:
Serial Number:
IMPORTANT:
Left and right sides of the unit are determined by standing
behind the unit, in the operator’s position, and facing in the
direction of forward travel.
NOTICE:
We reserve the right to change specifications, add
improvements or discontinue the manufacture of any of our
equipment without notice or obligation to purchasers of our
equipment.
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Customer Service and Technical Service
If you have questions or problems with the
unit, contact your local dealer or call or write
to the factory. (When calling or writing, pro-
vide the model/serial number of the unit.)
Replacement Parts
Factory specified replacement parts are
available from your authorized dealer or
directly from the factory. When ordering
parts, be sure to provide the following:
• Model/Serial Numbers of unit.
• Part number of the part needed.
• Part description.
• Quantity needed.
NOTE: All replacement parts must conform to our rigid quality
specifications. Although some parts we provide may vary
slightly in shape, color or texture from the original parts, any
variations will not affect the fit or performance of these parts
on your unit.
Engine Service and Repair
For engine service or repair, contact your nearest authorized
engine dealer (look in the Yellow Pages under “Engines–
Gasoline”). The engine is warranted by
the engine manufacturer. Any unautho-
rized work performed on the engine dur-
ing the warranty period may void this
warranty. For complete details on the
engine warranty, refer to the Engine
Owner’s Manual.
Authorized Dealer Information
If you purchased your unit from an authorized dealer, record
the dealer’s address and phone number below for ready
reference:
Dealer Name:
Address:
Phone:
For customer assistance, contact your nearest authorized dealer or:
GARDEN WAY INCORPORATED • 1 Garden Way • Troy, New York 12180
Customer Service: 1-800-437-8686 • Technical Service: 1-800-520-5520 • Parts Service: 1-800-648-6776
• FAX: (518) 391-7332 • WEB SITE: www.troybilt.com
Outside the United States and Canada:
Customer Service: (518) 391-7007 • Technical Service: (518) 391-7008 • Parts Service: (518) 391-7006 • FAX (518) 391-7332
Form 1905525 (4/00) Printed in U.S.A. © 2000 Garden Way Incorporated
We urge using only genuine replacement parts, which
meet all the latest requirements. Replacement parts man-
ufactured by others could present safety hazards, even
though they may fit on the unit.
WARNING