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15.0 Troubleshooting - Procedures
In the unlikely event your spa is not working the way you believe it should,
please first review all installation and operating instructions in this manual and
check the message on the panel display; second, if you are still not satisfied
it is working properly, please follow the appropriate troubleshooting instruc-
tions.
PROBLEM PROCEDURE
NONE OF THE Check the control panel lights.
COMPONENTS 1. If there are letters or symbols displayed on the
OPERATE (i.e. screen, refer to the previous section to
pump, light) determine meaning and action required.
2. If nothing appears on the screen:
a. Check the household circuit breaker.
b. Contact you dealer or authorized service center.
PUMP DOES Depress "JETS" sensor.
NOT OPERATE 1. If no sound is detected or if a "buzzing" sound is
BUT LIGHT DOES detected, turn off power to the spa and
contact your dealer or authorized service center.
2. If motor operates but no water flows to jets:
a. Pump may not be properly primed. See
instructions below.
b. Contact dealer or authorized service center.
Pump Priming Instructions: TURN SPA OFF!
Remove waterfall side filter cartridge and insert end of garden hose into
its fitting. Seal-off pipe opening around hose using a large, clean rag and
turn on maximum water flow through the hose. After about 30 seconds,
turn off water, remove hose and rag, reinstall filter and activate pump #1
on high speed. Another method of priming the spa’s pump(s) is as fol-
lows:
1. Turn off the power to the spa.
2. Remove the handle from diverter valve #1 (Sec, 8.3, Page 14)
3. Loosen the diverter valve cap slightly (counterclockwise), listening for
the air to seep out.
4. Tighten the cap finger-tight, replace the diverter valve handle, and turn
the spa’s power back on.