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General Whirlpool Bath Troubleshooting Guide
PROBABLE CAUSES PROBLEM REMEDY
Pump/Motor does not start.
Pump/Motor operates but no fully
adjustable jets are functioning.
Pump/Motor operates but air is not
injected into water.
Pump/motor does not shutoff.
Water leakage from pump unions.
Pump/motor shuts off by itself or with
wall timer, before set time elapses.
Chromotherapy lights fail to operate.
No power to pump/motor.
Pump/motor not plugged in.
Magic Touch switch - air tube not
connected to switch or to air switch
on pump/motor.
Pump/motor faulty.
Jets are closed.
Suction cover may be clogged.
Air valves closed.
If a wall timer is used, the timer is
defective
Overtightened, O-ring may be
pinched or improperly seated, under
tightened.
Motor thermal protection has
deactivated pump/motor due to
overheating. (Supply voltage low.)
GFCI tripped.
Inadequate supply wiring.
Fiber-optic connector has come
loose.
Reset GFCI.
Insert plug fully into outlet.
Reconnect tube to Magic Touch switch
or to air switch pump/motor.
Replace pump/motor assembly.
Open jets by rotating counterclockwise.
With motor turned off, remove safety
cover and remove any debris. Replace
suction cover before operating.
Open air control valves.
Replace timer.
Untighten unions check and reseat O-
ring. If O-ring has been pinched out of
shape, replace (refer to Service Support
number below). When tightening union
nuts, hand tighten only.
Let motor cool; thermal protection will
reset. Check for proper ventilation.
(Check supply voltage.)
Reset GFCI. If it continues to trip do not
use this unit. Disconnect the unit and
have the problem corrected by a
licensed electrician before using.
Consult a licensed electrician to correct
wiring to unit.
Consult the nearest Jacuzzi authorized service
agent.
NOTE: If unit is within the warranty period, contact Jacuzzi Whirlpool Bath
©
Service Support at 1- (800)- 288-4002 with bath's
serial number before work is started. The Serial Number is located on the Specification/Serial Number Plate. See page 14.
12
Jacuzzi Whirlpool Bath
©
BP43000 2/05