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Generac Portable Products Power Transfer System
15
TROUBLESHOOTING
Problem Cause Solution
Generator is running, but no
AC output is available.
1. Generator circuit breaker is
open.
2. Poor connection or defective
cord set.
3. Connected device is bad.
4. Fault in generator.
1. Reset circuit breaker.
2. Check and repair.
3. Select a different appliance or load
that is in good condition.
4. Contact authorized service center.
Generator runs good but
bogs down when loads are
connected.
1. Short circuit in a connected
load.
2. Generator is overloaded.
1. Disconnect shorted electrical load.
2. See Load Management on page 14.
All Load Manager switches
do not work when on
generator power.
1. Load management switches
in OFF or LINE positions.
2. Generator circuit breaker is
open.
3. Poor connection or defective
cord set.
4. Connected device is bad.
5. Fault in generator.
1. Set Load Manager switches in GEN
position.
2. Reset circuit breaker.
3. Check and repair.
4. Select a different appliance or load
that is in good condition.
5. Contact authorized service center.
Appliances dont work after
utility power comes back on.
1. Load management switch in
OFF or GEN position.
2. Load management switch
circuit breaker(s) is open.
1. Set switch to LINE position.
2. Reset circuit breaker. See Circuit
Breakers in Load Manager Switch
section, page 14.
Only some loads work on
generator power.
Load management switch circuit
breaker is open.
Reset circuit breaker. See Circuit
Breakers in Load Manager Switch
section, page 14.
Wattmeter overloaded.
Connected loads on circuits
exceed 3600 watts.
Reduce loads on circuits.