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9. TROUBLESHOOTING
Trapped The robotic lawnmower has got
caught in something.
Free the robotic lawnmower and
rectify the reason for it becoming
trapped.
The robotic lawnmower is stuck
behind a number of obstacles.
Check if there are any obstacles
which make it hard for the robotic
lawnmower to move on from this
place.
Outside working area The boundary wire connections to the
charging station are crossed.
Check that the boundary wire is
connected correctly.
The boundary wire is too close to the
edge of the working area.
Check that the boundary wire has
been laid according to the instructions
in chapter 3. Installation.
The working area slopes too much. Check that the boundary wire has
been laid according to the instructions
in chapter 3. Installation.
The boundary wire is laid in the wrong
direction around an island.
Check that the boundary wire has
been laid according to the instructions
in chapter 3. Installation.
Disturbances from metal objects
(fences, reinforcement steel) or
buried cables close by.
Try moving the boundary wire.
The robotic lawnmower finds it hard
to distinguish the signal from another
robotic lawnmower installation close
by.
Place the robotic lawnmower in the
charging station and generate a new
loop signal via Security -> New loop
signal.
Low battery The robotic lawnmower cannot find
the charging station.
Check that the charging station and
the guide wire are installed in
accordance with the instructions in
Chapter 3. Installation on page 15.
The guide wire is broken or not
connected.
Check that the indicator lamp in the
charging station flashes yellow. See
the solution in 9.2 Indicator lamp in
the charging station on page 65.
The battery is spent. Replace the battery. See
8.7 Replacing the battery on page 61.
The charging station's antenna is
defective.
Check if the indicator lamp in the
charging station flashes red. See the
solution in 9.2 Indicator lamp in the
charging station on page 65.
Wrong PIN Wrong PIN code has been entered.
Five attempts are permitted, and the
keypad is then blocked for five
minutes.
Enter the correct PIN code. Contact
GARDENA Central Service if you
forget the PIN code. See Memo on
page 4.
Message Cause Action