Filter
Top Products
37
8. 2-Year Limited Warranty
Exmark Turf Equipment
(For units purchased on or after October 1, 2004)
Conditions and Products Covered
Exmark Mfg. Co. Inc. and its affiliate, Exmark Warranty
Company, pursuant to an agreement between them, jointly
warrant on the terms and conditions herein, that we will repair,
replace or adjust any part manufactured by Exmark and found
by us (in the exercise of our reasonable discretion) to be
defective in factory materials or workmanship for a period of
two years.
This warranty applies to Exmark turf equipment purchased on
or after October 1, 2004 sold in the US or Canada. This
warranty may only be assigned or transferred to a second (or
third) owner by an authorized Exmark dealer. The warranty
period commences upon the date of the original retail
purchase.
Products
Warranty Period
• All Products (except as noted below) 2 years
• All Attachments and Accessories 1 year
• Metro 21 and Metro 26 Series 1 year
• Belts and Tires 90 days
• Battery 1 Year Prorated
• Engine* Warranty is covered by engine manufacturer
*Please refer to the engine manufacturer’s warranty statement
that is included in the literature packet. We are not authorized
to handle warranty adjustments on engines.
This warranty only includes the cost of parts and labor.
Items and Conditions Not Covered
This warranty does not cover the following:
• Pickup and delivery charges to and from any authorized
Exmark Service Dealer.
• Any damage or deterioration due to normal use, wear
and tear, or exposure.
• Cost of regular maintenance service or parts, such as
filters, fuel, lubricants, tune-up parts, and adjustments.
• Any product or part which has been altered or misused
or required replacement or repair due to normal wear,
accidents, or lack of proper maintenance.
• Any repairs necessary due to use of parts, accessories
or supplies, including gasoline, oil or lubricants,
incompatible with the turf equipment or other than as
recommended in the operator's manual or other
operational instructions provided by Exmark.
All warranty work must be performed by an authorized Exmark
Service Dealer using Exmark approved replacement parts.
Instructions for Obtaining Warranty Service
1. Contact any Exmark Service Dealer to arrange service at
their dealership. To locate a dealer convenient to you,
access our website at www.exmark.com. U.S. Customers
may also call 402-223-6375.
2. Bring the product and your proof of purchase (sales
receipt) to the Exmark Service Dealer.
If for any reason you are dissatisfied with the Service Dealer’s
analysis or with the assistance provided, contact us at:
Exmark Customer Service Department
The Exmark Warranty Company
2101 Ashland Avenue
Beatrice, NE 68310
402-223-6375 or
service@exmark.com
Owner’s Responsibilities
The Exmark turf equipment, including any defective
part, must be returned to an authorized Exmark service
dealer within the warranty period. This warranty
extends only to turf equipment operated under normal
conditions. You must properly service and maintain
your Exmark product as described in the operator’s
manual. Such routine maintenance, whether
performed by a dealer or by you, is at your expense.
As a condition to this warranty, customer shall have
read the operator's manual and shall have completed
and submitted to Exmark Warranty Company, within
the prescribed time, the Exmark warranty registration.
General Conditions
The sole liability of Exmark and Exmark Warranty
Company with respect to this warranty shall be repair
and replacement as set forth herein. Neither Exmark
nor Exmark Warranty Company shall have any
liability for any other cost, loss or damage, including
but not limited to, any incidental or consequential
loss or damage.
In particular, we shall have no liability or responsibility for:
• Expenses related to gasoline, oil or lubricants.
• Travel time, overtime, after hours time or other
extraordinary repair charges or charge relating to
repairs or replacements outside of normal business
hours at the place of business of the authorized
Exmark service dealer.
• Rental of like or similar replacement equipment
during the period of any warranty, repair or
replacement work.
• Any telephone or telegram charges or travel
charges.
• Loss or damage to person or property other than
that covered by the terms of this warranty.
• Any claims for lost revenue, lost profit or additional
cost as a result of a claim of breach of warranty.
• Attorney's fees.
No Claim of breach of warranty shall be cause for
cancellation or rescission of the contract of sale of any
Exmark mower.
There are no understandings, agreements,
representations, or warranties, express or implied,
including but not limited to any regarding the
merchantability (that product is fit for ordinary use) or
fitness for use (that product is fit for a particular
purpose), not specified herein, respecting the equipment
which is the subject of this warranty.
Some states do not allow exclusions of incidental
or consequential damages, or limitations on how
long an implied warranty lasts, so the above
exclusions and limitations may not apply to you.
This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state.