Filter
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Trouble Shooting Guide
No heat or heat too low
Probable Cause #1 ...............Dirty Filter.
Action ....................................Remove filter cartridge and clean.
Probable Cause #2 ...............Breaker at house off.
Action ....................................Reset breaker at house. Breaker can appear to be
on and one pole can be off. Turn breaker OFF
then ON twice.
Probable Cause #3 ...............Pump not primed.
Action ....................................Refer to the section of this manual on pump
priming.
Probable Cause #4 ...............Improper line voltage.
Action ....................................Have a Licensed Electrician check the line voltage.
Spa Lights won't come on
Probable Cause #1 ...............Light bulb burned out.
Action ....................................Replace bulb (non-warranty).
Probable Cause #2 ...............Dirty connection.
Action ....................................Check to see if there is anything covering the
connection on the housing that holds the light
bulb.
Pump will not prime
Probable Cause #1 ...............No water in pump.
Action ....................................Make sure water level in spa is correct. A bleeder
valve located in the filter area. Turn the valve
counterclockwise to allow the air in the pump to
bleed out. When water begins circulating, retighten
bleeder valve. If your spa is not equipped with a
bleeder valve, loosen the pump union at the top of
the pump to prime.
Probable Cause #2 ...............Closed gate valves or blocked lines.
Action ....................................Open all gate valves. Check suction for blockage.
Probable Cause #3 ...............Pump surges, jets lose and gain power, loose
union or drain plug.
Action ....................................Check union on front or nose of pump to ensure
tightness. Check drain plugs to ensure tightness.
Jet(s) won't come on
Probable Cause #1 ...............Pump not primed.
Action ....................................Refer to the section of this manual on pump
priming.
Probable Cause #2
...............
Gates valves closed.
Action
....................................
Check to see if gate valves are in the correct
position. Check to see that pump is plugged in.
Probable Cause #3 ...............Water Diverter Valve not adjusted correctly.
Action ....................................Turn Water Diverter Valve until desired water flow
is obtained.