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2009 Portable Spa Owner’s Manual Page 51
LTR20091001, Rev. A
Appendix
Proration of Warranty
Units determined by the Company to be non-repairable
will be replaced on a prorated basis with the same or a
comparable unit. The user will be charged one percent of
the current retail cost for each full month of ownership from
the date of purchase through the date failure is determined
to be non-repairable. This charge will be waived during the
rst twelve months of ownership.
Warranty Limitations and Exclusions
This warranty is void if the spa has been subject to
negligence, alteration, misuse, abuse, repairs by non-
LMS authorized personnel, incorrect electrical installation,
installation of any component other than by the manufacturer,
acts of God (including, but not limited to, acts of nature and
surrounding environments), and any other cases beyond
the control of LMS.
Examples of common acts invalidating this warranty
include, but are not limited to:
Use of spa in a non-residential application•
Scratches caused by normal use•
Operation of spas water temperature out of the normal •
operating range of 32˚F (0°C) to 118˚F (47.8°C)
Damage caused by incorrect water level (low, overow, •
etc.)
Damage caused by extreme weather conditions (hot, •
cold, etc.)
Damage caused by dirt, sand and calcium•
Damage caused by clogged lter cartridges (see lter •
cleaning recommendations in this owner’s manual)
Damage caused by continued operation of this spa •
with either a known or an unknown problem
Damage caused by tri-chlor, acids, chlorine tablets, •
any oating chemical devices, or any spa chemicals
not authorized by LMS
Damage caused by improper water chemistry (high •
levels of chlorine, bromine, calcium, pH and other
excessive chemical levels)
Damage caused by direct sunlight. Spas should always •
be covered when not in use
Damage caused as a result of failure to follow operating •
instructions as dened within this owner’s manual
Damage caused by incorrect electrical installation, •
electrical brownout, voltage spikes, or operation of spa
out of voltage range by more than ±10%
Spas improperly installed or placed on non-approved •
surfaces
Although shell cracks, which are breaks in the shell that go
all the way through, are covered by this limited warranty,
cosmetic scratches, gouges and crazing are not considered
cracks and are not covered.
The limited warranty applies only to spas normally used for
personal, family or household purposes.
For relocating your spa without voiding your warranty,
contact Customer Service for relocation procedures.
Replaceable service items such as lters, light bulbs,
pillows, jet inserts, and lter covers are specically excluded
from the limited warranty.
Spa covers and stereo systems are delivered with their own
manufacturer’s warranty. For more information, please see
their warranties in the owner’s information package that
was delivered with your spa for more information.
Equipment adjustments (such as pressure switch
adjustments) are specically excluded from this warranty.
Disclaimers
This limited warranty is made with the express understanding
that the spa is not an essential device or medical device
as dened under State and Federal Law. LMS shall not
be liable for loss of use of the spa or other incidental or
consequential costs, expense or damages, which may
include but are not limited to removal of permanent deck
or other custom xtures or the necessity for crane removal.
Any implied warranty shall have duration equal of the
applicable warranty stated above. Under no circumstances
shall LMS or any of its representatives be held liable for
injury to any person or damage to any property, however
arising.
Legal Remedies
This limited warranty gives you specic legal rights and you
may have other rights, which may vary from state to state.
Customer Service
See your Cal Spas dealer for a copy of the applicable
warranty, details, and any questions you may have
regarding the warranty coverage on your spa.