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2010 Portable Spa
LTR20101000, Rev. C
Appendix
www.calspas.com
52
Symptom Possible Causes Possible Solutions
System / Power Problems
System does not work Power is turned off Reset spa
Control pad and spa
equipment do not
operate
No electrical power to spa Turn on or reset the GFCI circuit breaker.
If this does not solve the problem, have
a qualied electrician check the electrical
service.
The 20 or 30A fuse, depending on
the system, has blown
Contact your dealer
The spa does not turn
off
Spa is trying to heat up Check the temperature setting is in
Standard mode
Spa is in lter cycle Normal. No adjustment necessary
Spa is in Standard mode Check setting
Control panel displays
a message
An error may have has occurred See Diagnostic Messages on page 18 for
message code meanings
GFCI breaker trips
repeatedly
Improper wiring to spa or GFCI
breaker is defective
Consult with a qualied electrician
There is a defective component on
the spa
Contact your dealer
Heat Problems
Spa does not heat Heating mode not selected See control panel instructions on pages
12 through 16
Water level is too low Add water to correct level
No electrical power to spa Turn on or reset the GFCI circuit breaker.
If this does not solve the problem, have
a qualied electrician check the electrical
service.
Heater is defective Contact your dealer
Gate valve is partially or fully closed Open gate valves. Note: Never operate
your spa with the gate valves closed!
Spa gets warm but
does not get hot
Thermostat has been turned down Set control panel to a higher temperature
Insufcient ltration time Increase ltration time
Water level is too low Add water to correct level
No electrical power to spa Turn on or reset the GFCI circuit breaker.
If this does not solve the problem, have
a qualied electrician check the electrical
service.
Dirty lter cartridge Clean lter cartridge
Gate valves closed Open gate valves
Spa cover improperly positioned Align spa cover
Spa gets too hot Filtration time is set too long Reduce ltration cycles, especially during
summer months
Troubleshooting