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Warranty and Return
WA–4 445-0127-01-01
Out of Warranty Service
If the warranty period for your XPower 1500 Portable Household Power has expired, if the unit was
damaged by misuse or incorrect installation, if other conditions of the warranty have not been met, or if
no dated proof of purchase is available, your unit may be serviced or replaced for a flat fee.
To return your XPower 1500 Portable Household Power for out of warranty service, contact Xantrex
Customer Service for a Return Material Authorization (RMA) number and follow the other steps
outlined in “Return Procedure” on page WA–3.
Payment options such as credit card or money order will be explained by the Customer Service
Representative. In cases where the minimum flat fee does not apply, as with incomplete units or units
with excessive damage, an additional fee will be charged. If applicable, you will be contacted by
Customer Service once your unit has been received.
Information About Your System
As soon as you open your XPower 1500 Portable Household Power package, record the following
information and be sure to keep your proof of purchase.
If you need to contact Customer Service, please record the following details before calling. This
information will help our representatives give you better service.
Serial Number
___________________________
Product Number
802-1500
Purchased From
___________________________
Purchase Date
________________
p Description of indicators on AC panel
______________________________
p Appliances operating when problem occurred
______________________________
p Description of problem
______________________________
________________________________________________________________________________
________________________________________________________________________________