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SECTION 6: TROUBLESHOOTING
NOTE: This section addresses minor service issues. For further details, contact an authorized service
center or call 1(800)520-5520 for assistance.
Problem Cause Remedy
Engine fails to start. 1. Fuel tank empty, or stale fuel.
2. Blocked fuel line.
3. Choke not in ON position.
4. Faulty spark plug.
5. Safety key not in ignition switch on engine.
6. Spark plug wire disconnected.
7. Primer button not being used properly.
8. Fuel shut-off valve closed. (If Equipped)
1. Fill tank with fresh gasoline.
2. Clean the fuel line.
3. Move switch to ON position.
4. Clean, adjust gap or replace.
5. Insert the key fully into the switch.
6. Connect spark plug wire.
7. Refer to the engine manual.
8. Open fuel shut-off valve. (If Equipped)
Engine runs erratic. 1. Unit running on CHOKE.
2. Blocked fuel line or stale fuel.
3. Water or dirt in fuel system.
4. Carburetor out of adjustment.
1. Move choke lever to OFF position.
2. Clean fuel line and fill tank with clean,
fresh gasoline.
3. Drain fuel tank and carburetor. Refill
with fresh fuel.
4. Contact service center.
Loss of power. 1. Spark plug wire loose.
2. Gas cap vent hole plugged.
3. Exhaust port plugged.
1. Connect and tighten spark plug wire.
2. Remove ice and snow from gas cap. Be
certain vent hole is clear.
3. Contact service center.
Engine overheats. 1. Carburetor not adjusted properly. 1. Contact service center.
Excessive vibration. 1. Loose parts or damaged auger. 1. Stop engine immediately and
disconnect spark plug wire. Tighten all
bolts and nuts. If vibration continues,
have unit serviced by an authorized
service center.
Unit fails
to propel itself.
1. Drive control cable in need of adjustment.
2. Drive belt loose or damaged.
1. Adjust drive control cable. Refer to
Adjustments.
2. Replace drive belt.
Unit fails
to discharge snow.
1. Chute assembly clogged.
2. Foreign object lodged in auger.
3. Auger control cable in need of adjustment.
4. Auger belt loose or damaged.
5. Shear pin(s) sheared.
1. Stop engine immediately and
disconnect spark plug wire. Clean
chute assembly and inside of auger
housing with clean-out tool or stick.
2. Stop engine immediately and
disconnect spark plug wire. Remove
object from auger with clean-out tool or
a stick.
3. Refer to Final Adjustments on page 6.
4. Refer to page 15.
5. Replace with new shear pin(s).