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• Chemical damage due to improper maintenance of pool water as described in the
owner's manual (excluding pool heat pumps containing a titanium heat
exchanger) (See chapter “Water Maintenance” in the owner’s manual)
Consumer’s Responsibility: The warranty card included with the purchase of a TURCOTTE pool
heat pump must be sent back to T.T.I. within 30 days following receipt. You are responsible for the cost of
all service calls made in regards to instructing you on how to operate your system or to correct an improper
installation of the system not approved or not described in the manufacturer’s instruction manual. This
agreement does not cover the cost of preventive maintenance, we suggest that you contact an authorized
TURCOTTE service center for your annual inspection, it is the owner’s responsibility to have an annual
inspection and preventive maintenance of the equipment. This agreement does not cover cleaning, lubrica-
tion and adjustment of items such as evaporators, condensers, or air exchangers. You must provide reason-
able access to the unit(s) for servicing at all times. Any work required to restore the property after servic-
ing, is solely the consumer’s responsibility. Also, it is the owner’s responsibility to have proper bonding of
the equipment to avoid heat exchanger corrosion.
Overtime: Overtime is not covered under this agreement, you will be invoiced for all overtime if you
decide to have the service performed outside regular business hours.
Responsibility: Our responsibility is strictly limited to the terms and conditions of this agreement. All
servicing will be done according to the standards of the trade. T.T.I. can not be held responsible for any
incidents or damages resulting of services rendered.
Application of the law: This agreement submits to all the conditions and laws in the state or province
in which it is in effect.
Model and serial number: The model and serial number of the equipment(s) covered by this agree-
ment must be clearly written on the registration card. You must verify the numbers on the equipment label
correspond with the numbers on the registration card. You must inform us in writing of all errors, omissions
or divergences in the identification numbers appearing on the registration card.
Documentation: Always keep your invoice with the installation date as well as your model and serial
number on hand for all verbal or written communications with T.T.I. in regards to services rendered under
this agreement.
Service: Only T.T.I. or an authorized T.T.I. agent are permitted to service the equipment covered
under this agreement. If you choose not to use T.T.I. or an authorized T.T.I. agent for the servicing of the
equipment covered under this agreement, you will be responsible for the cost of repair.
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Reference: All references to T.T.I. are in reference to the manufacturer of the product. All refer-
ences to TURCOTTE are in reference to the product itself.
T.T.I.
690, Place Trans-Canada
Longueuil, QC, J4G 1P1