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SOLVING PROBLEMS
24
Error Possible Causes Possible Solutions
Unit does not run.
1. Power is not supplied to the
heat pump.
2. No demand for heat.
3. Anti cycle delay (5 minutes).
1. Make sure that the heat pump
electrical supply line breaker is
ON.
2. Make sure that the
temperature control is set at a
proper level. Adjust as required.
3. Whenever the compressor is
stopped, the digital control
imposes a minimal time delay of
5 minutes before restarting it to
allow gases to calibrate.
The actual water
temperature increases
when the compressor
starts.
Water is not circulating in the
right direction.
Check connections.
The heat pump runs
but does not generate
enough heat.
1. Water is not circulating in
the right direction.
2. The heat loss of the pool
exceeds the heating capacity
of the heat pump.
3. The pool size exceeds the
specified capacity of the model
selected.
1. Check connections.
2. See “Heat Pump Sizing”
section on page 4.
3. Use a more powerful model or
use more than one heat pump.
The heater seems to
have a water leak.
1. Normal - water caused by
condensation.
2. Water leak.
1. No action required.
(Install a derivation drain if
necessary.)
2. To verify if it is a leak, you
need to stop the pool heat pump
until all the condensation has
disappeared. Verify if there is
water remaining around the
machine after 24 to 48 hours.
(See p. 18 Q2)
The defrost sensor
temperature decreases
when the compressor
starts.
Normal.
No action required.
The digital control
displays “888”.
The digital display is exposed
to the sunlight.
Make shade on the display to
distinguish lights that are ON
from those that are OFF.
Only the fan is running.
1. Defrost mode.
2. Anti cycle delay (5 minutes).
3. Defective compressor.
1. No action required.
2. No action required.
3. Call an authorized service
technician.