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LIMITED WARRANTY
RAYTHERM TYPE P
SIZES 0926-4001
SCOPE:
Raypak, Inc. (“Raypak”) warrants to the original owner that all parts of this heater which are actually manufactured
by Raypak will be free from failure under normal use and service for the specified warranty periods and subject to
the conditions set forth in this Warranty. Labor charges and other costs for parts removal or reinstallation, shipping
and transportation are not covered by this Warranty but are the owner’s responsibility.
HEAT EXCHANGER WARRANTY:
Five (5) years from date of heater installation. Includes only cupro nickel heat exchanger with bronze waterways.
ANY OTHER PART MANUFACTURED OR FURNISHED BY RAYPAK:
One (1) Year warranty from date of heater installation, or eighteen (18) months from date of factory shipment based
on Raypak’s records, whichever comes first.
SATISFACTORY PROOF OF INSTALLATION DATE, SUCH AS INSTALLER INVOICE, IS REQUIRED. THIS WAR-
RANTY WILL BE VOID IF THE HEATER RATING PLATE IS ALTERED OR REMOVED.
ADDITIONAL WARRANTY EXCLUSIONS:
This warranty does not cover failures or malfunctions resulting from:
1. Failure to properly install, operate or maintain the heater in accordance with our printed instructions provided;
2. Abuse, alteration, accident, fire, flood and the like;
3. Sediment or lime buildup, freezing, or other conditions causing inadequate water circulation;
4. High velocity flow exceeding heater design rates;
5. Failure of connected systems devices, such as pump or controller;
6. Use of non-factory authorized accessories or other components in conjunction with the heater system;
7. Chemical contamination of combustion air or use of chemical additives to water.
8. Misuse or neglect, including but not limited to freeze ups, and operating the heater with cabinet door off, having
flow restrictions or obstructions between the heater outlet and pool/spa or not maintaining proper thermal balance
(pH level must be between 7.2 and 7.8 and total alkalinity between 100 and 150 PPM. Total Dissolved Solids (TDS)
must be no greater than 3000 PPM)
PARTS REPLACEMENT:
Under this Warranty, Raypak will furnish a replacement for any failed part. The failed part must first be returned to
Raypak if requested, with transportation charges prepaid, and all applicable warranty conditions found satisfied.
The replacement part will be warranted for only the unexpired portion of the original warranty. Raypak makes no
warranty whatsoever on parts not manufactured by it, but Raypak will apply any such warranty as may be provided
to it by the parts manufacturer.
TO MAKE WARRANTY CLAIM:
Promptly notify the original installer, supplying the model and serial numbers of the unit, date of installation and
description of the problem. The installer must then notify his Raypak distributor for instructions regarding the claim.
If either is not available, contact Service Manager, Raypak, Inc., 2151 Eastman Ave, Oxnard, CA 93030 or call (818)
889-1500. In all cases proper authorization must first be received from Raypak before replacement of any part.
EXCLUSIVE WARRANTY - LIMITATION OF LIABILITY:
This is the only warranty given by Raypak. No one is authorized to make any other warranties on Raypak’s behalf.
THIS WARRANTY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT
LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
RAYPAK’S SOLE LIABILITY AND THE SOLE REMEDY AGAINST RAYPAK WITH RESPECT TO DEFECTIVE
PARTS SHALL BE AS PROVIDED IN THIS WARRANTY. IT IS AGREED THAT RAYPAK SHALL HAVE NO LIABIL-
ITY, WHETHER UNDER THIS WARRANTY, OR IN CONTRACT, TORT, NEGLIGENCE OR OTHERWISE, FOR
ANY SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGE, INCLUDING DAMAGE FROM WATER LEAK-
AGE. Some states do not allow limitations on how long an implied warranty lasts, or for the exclusion of incidental
or consequential damages. So the above limitation or exclusion may not apply to you.
This Limited Warranty gives you specific legal rights. You may also have other rights which may vary from state to
state. We suggest that you complete the information below and retain this certificate in the event warranty service
is needed. Reasonable proof of the effective date of the warranty (date of installation) must be presented, otherwise,
the effective date will be based on the date of manufacture plus thirty (30) days.