North Star 13000 PTOG Portable Generator User Manual


 
10
TROUBLESHOOTING
Problem Possible Causes Possible Remedies
Voltage too low. a) Engine speed too slow.
b) Generator is overloaded.
a) Increase tractor RPMs.
b) Reduce the load. (See Load
Application section of this manual.)
Circuit breaker trips. a) Defective load connected to
generator.
b) Defective receptacle.
c) Generator overloaded.
d) Defective circuit breaker.
a) Disconnect load.
b) Replace receptacle.
c) Reduce the load. (See Load
Application section of this manual.)
d) Contact Customer Service for
the nearest service center.
Voltage too high. a) Engine speed too high. a) Contact Customer Service for
the nearest service center.
Generator
overheating.
a) Generator is overloaded.
b) Insufficient ventilation.
a) Reduce the load. (See Load
Application section of this manual.)
b) Make sure there is at least 3
feet of clearance on all sides of
generator.
No output voltage. a) Defective load connected to
generator.
b) Broken or loose wire.
c) Defective receptacle.
d) Defective stator.
e) Defective rotor.
f) Defective capacitor.
g) Defective circuit breaker.
h) Engine speed too slow.
I) PTO not engaged.
j) Gear box is malfunctioning.
a) Disconnect load.
b) Replace/tighten wire.
c) Replace receptacle.
d) Contact Customer Service for
the nearest service center.
e) Contact Customer Service for
the nearest service center.
f) Contact Customer Service for the
nearest service center.
g) Contact Customer Service for
the nearest service center.
h) Increase tractor RPMs.
I) Engage PTO.
j) Contact Customer Service for the
nearest service center.
Excessive gear box
noise.
a) Defective bearing.
b) Defective gear.
c) No or low gear oil.
d) PTO driveline is operating at an angle
of greater than 15°.
e) Unsynchronized PTO driveline.
a) Contact Customer Service for
the nearest service center.
b) Contact Customer Service for
the nearest service center.
c) Fill gear box to oil level sight.
d) Repostition the tractor or generator
so the angle is reduced to less than 15°
both vertically and horizontally.
e) Disassemble PTO driveline and
reassemble with CV joints
synchronized.