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3-Year Limited Consumer Warranty
(30-Day Limited Commercial Warranty)
Exmark Quest Riding Mowers
(For units purchased on or after January 1, 2007)
Consumer Warranty Conditions and Products Covered
Exmark Mfg. Co. Inc. and its affiliate, Exmark Warranty Company,
pursuant to an agreement between them, jointly warrant on the
terms and conditions herein, that we will repair, replace or adjust
any part manufactured by Exmark and found by us (in the exercise
of our reasonable discretion) to be defective in factory materials or
workmanship for a period of three years for residential usage** of
Exmark Quest mowers.
This warranty applies to Exmark Quest mowers purchased on or
after January 1, 2007 sold in the US or Canada. This warranty may
only be assigned or transferred to a second (or third) owner by an
authorized Exmark dealer. The warranty period commences upon
the date of the original retail purchase.
Products
Warranty Period
• Attachments 1 year
• Belts and Tires 90 days
• Battery 1 Year Prorated
• Engine* 3-Year, 3
rd
Year Covered by Exmark
*Please refer to the manufacturer’s warranty statement that is
included in the literature packet. Exmark Warranty Company
extends coverage for warrantable engine items as defined by the
manufacturer’s original warranty during the 3
rd
year of warranty.
This warranty only includes the cost of parts and labor.
** Residential usage means use of the product on the same lot as
your home. Use at more than one location is considered
commercial use, and the commercial use warranty detailed below
would apply.
Exmark will cover up to $45 for associated pick-up and delivery
charges to and from any authorized Exmark Service Dealer. This
will apply to the first warrantable service repair only. Additional
transportation charges may apply, contact your Dealer for details.
Limited Warranty for Commercial Use
Exmark Quest mowers and attachments used for commercial,
institutional, or rental use are warranted against defects in
materials or workmanship for the following time periods from the
date of purchase:
Products
Warranty Period
Air Cooled Gas Engines 90 day limited warranty
All other items 30 day limited warranty
Items and Conditions Not Covered
This warranty does not cover the following:
• Pickup and delivery charges to and from any authorized Exmark
Service Dealer beyond first warrantable service.
• Any damage or deterioration due to normal use, wear and tear,
or exposure.
• Cost of regular maintenance service or parts, such as filters,
fuel, lubricants, tune-up parts, and adjustments.
• Any product or part which has been altered or misused or
required replacement or repair due to normal wear, accidents, or
lack of proper maintenance.
• Any repairs necessary due to use of parts, accessories or
supplies, including gasoline, oil or lubricants, incompatible with
the turf equipment or other than as recommended in the
operator's manual or other operational instructions provided by
Exmark.
There are no other express warranties except for engine and
special emission system coverage stated elsewhere herein or
included with the product.
All warranty work must be performed by an authorized Exmark
Service Dealer using Exmark approved replacement parts.
Instructions for Obtaining Warranty Service
The product must be registered with original proof of purchase
by an Exmark Service Dealer before obtaining any warranty
service.
Contact any Exmark Service Dealer to arrange service at their
dealership. To locate a dealer convenient to you, access our
website at www.exmark.com. U.S. Customers may also call
402-223-6375.
If for any reason you are dissatisfied with the Service Dealer’s
analysis or with the assistance provided, contact us at:
Exmark Customer Service Department
The Exmark Warranty Company
2101 Ashland Avenue
Beatrice, NE 68310
402-223-6375 or
service@exmark.com
Owner’s Responsibilities
The Exmark turf equipment, including any defective part, must
be returned to an authorized Exmark service dealer within the
warranty period. This warranty extends only to turf equipment
operated under normal conditions. You must read the operator’s
manual. You must also properly service and maintain your
Exmark product as described in the operator’s manual. Such
routine maintenance, whether performed by a dealer or by you,
is at your expense.
General Conditions
The sole liability of Exmark and Exmark Warranty Company with
respect to this warranty shall be repair and replacement as set
forth herein. Neither Exmark nor Exmark Warranty Company
shall have any liability for any other cost, loss or damage,
including but not limited to, any incidental or consequential
loss or damage.
In particular, we shall have no liability or responsibility for:
• Expenses related to gasoline, oil or lubricants.
• Travel time, overtime, after hours time or other
extraordinary repair charges or charge relating to repairs or
replacements outside of normal business hours at the place
of business of the authorized Exmark Service Dealer.
• Rental of like or similar replacement equipment during the
period of any warranty, repair or replacement work.
• Any telephone or telegram charges or travel charges.
• Loss or damage to person or property other than that
covered by the terms of this warranty.
• Any claims for lost revenue, lost profit or additional cost as
a result of a claim of breach of warranty.
• Attorney's fees.
No Claim of breach of warranty shall be cause for cancellation
or rescission of the contract of sale of any Exmark mower.
Some states do not allow exclusions of incidental or
consequential damages, so the above exclusions and
limitations may not apply to you.
This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state.