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Service, spare parts and guarantee
Workshop service
Themaintenanceandrepairofmodernhedgetrimmersaswellasallsafetydevicesrequirequaliedtechnicaltrainingandaspecial
workshop equipped with special tools and testing devices.
All work not described in this Instruction Manual must be done only by a DOLMAR service centre.
The DOLMAR service centres have all the necessary equipment and skilled and experienced personnel, who can work out cost-
effective solutions and advise you in all matters.
Repair attempts by third parties or unauthorized persons will void the warranty.
Please contact your nearest service centre (list enclosed).
Spare parts
Reliable long-term operation, as well as the safety of your hedge trimmer, depend among other things on the quality of the spare
parts used. Use only original DOLMAR parts.
Only original spare parts and accessories guarantee the highest quality in material, dimensions, function and safety.
Original spare parts and accessories can be obtained from your local dealer. He will also have the spare part lists to determine the
required spare part numbers, and will be constantly informed about the latest improvements and spare part innovations.
Please bear in mind that if parts other than original DOLMAR spare parts are used, this will automatically invalidate the DOLMAR
product guarantee.
Guarantee
DOLMAR guarantees the highest quality and will therefore reimburse all costs for repair by replacement of damaged parts resulting
from material or production faults occurring within the guarantee period after purchase. Please note that in some countries particular
guarantee conditions may exist. If you have any questions, please contact your salesman, who is responsible for the guarantee of
the product.
Please note that we cannot accept any responsibility for damage caused by:
• Disregard of the instruction manual.
• Non-performance of the required maintenance and cleaning.
• Normal wear and tear.
• Obvious overloading due to permanent exceeding of the upper performance limits.
• Use of force, improper use, misuse or accidents.
• Damage from overheating due to dirt on the fan housing.
• Work on the
hedge trimmer by unskilled persons or inappropriate repairs.
• Use of unsuitable spare parts or parts which are not original DOLMAR parts, insofar as they have caused the damage.
• Use of unsuitable or old oil.
• Damage related to conditions arising from lease or rent contracts.
Cleaning, servicing and adjustment work is not covered by the guarantee. All repairs covered by the guarantee must be performed
by a DOLMAR service centre.