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cleaner may be used on external surfaces
of the handset. Rub-clean showerheads
may be rubbed lightly to remove scale as
required. Over time build-up of limescale
requires the showerhead to be cleaned
more thoroughly, as follows.
1) Use a liquid non-abrasive bathroom
cleaner on external surfaces of the
handset.
2) Engage the key into the spray cartridge
recesses and turn anti-clockwise to
unscrew.
3) Remove the two small black ‘O’ rings
from the rear of the spray cartridge,
and rinse the ‘O’ rings clean.
4) Brush the spray plate with a stiff bristled
brush, if necessary immerse and soak
the spray plate for several hours in a
proprietary limescale remover. Rinse off
all traces of limescale and limescale
remover from the showerhead.
5) Replace the two black ‘O’ rings on the
rear of the spray cartridge and refit the
cartridge to the showerhead tightening
with the key.'
SECTION 6
Trouble shooting
Before calling our customer service
department please use the table to
determine likely causes of the problem:
NOTE Under normal operation the shower
heats the water as it passes through the
unit. The temperature of the water is
affected by the temperature of the water
in the mains cold water supply and the
speed with which the water flows through
the unit. It is therefore normal for the water
coming out of the shower to change
temperature through summer and winter
months where the mains water
temperature changes. It is also normal
for the water temperature to vary when
other water appliances are being use in
the home as these vary the water flow to
the shower unit. Do not under any
circumstances cover the showerhead
or prevent or restrict water leaving the
showerhead or unit. It is important to keep
the showerhead clean, removing all lime
scale and any other dirt blocking the
holes of the showerhead. The showerhead
must be cleaned as described in section
5 ‘looking after your shower’.
SECTION 7
Maintenance
Disconnect from mains electricity supply
before removing front cover.
All maintenance should only be carried
out by a qualified service engineer.
LOOKING AFTER YOUR SHOWER / TROUBLESHOOTING / MAINTENANCE TROUBLESHOOTING
SYMPTOM
No hot water
Power indicator is
not lit
Water too hot
Water too cool or cold
Water flow is poor
Water continues to
drip from the handset
when switched off.
Pressure relief device
has operated
(water ejecting from
Pressure Relief tube).
POSSIBLE CAUSE
Power setting is at Cold.
Low Water Pressure.
The thermal cut-out
has operated.
The power setting is on cold.
Water pressure below minimum required.
Not enough water flowing through the
shower.
Blockage in supply.
Increase in ambient water
temperature.
Water flow too high.
Water pressure below minimum
required (See rating label).
Reduction in ambient water
temperature.
Shower head is blocked
The temperature control knob is
set at its hottest setting.
Water is draining from the shower unit,
after use.
Blocked spray head.
Twisted/blocked flexible shower hose.
ACTION
Select a heat setting
The water supply has dropped below the
minimum operating pressure. Switch off other
cold water devices and retry.
Clean the showerhead, and restart the shower.
If no hot water is produced call the Dimplex
Service Centre.
Select a heat setting and the indicator should
light.
Check if water mains stop valve is fully open.
Increase flow rate via temperature control.
Blocked spray head - clean or replace blocked
spray plate in spray head.
Check if stop valves are fully open. Check for
blockage in inlet filter.
Re-adjust flow rate to give increased flow.
Select ‘Low’ power.
Reduce flow rate via temperature control.
Select ‘High’ power.
Clean the showerhead. Ensure showerhead is as
specified by manufactured.
Increase the power setting by selecting hot and
increase the flow using the temperature control
knob.
This is normal, no action required. Should
water continue to drip after a few minutes
contact Dimplex Service Centre.
Remove handset and run water through the
shower and hose to remove any dirt that may
be trapped in the system. Clean or, if possible,
replace the spray plate in the spray head and
then fit a new Pressure Relief Device.
Check the hose is not restricted anywhere along
its length. Replace the hose if necessary and fit
a new Pressure Relief Device.
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