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5
Problem Solving
Overview
This Chapter helps you troubleshoot printer problems in the following
areas:
Clearing paper jams
Page 5-2
Tray 2 paper feed area Page 5-3
Toner cartridge area Page 5-4
Output areas Page 5-5
Removing torn pieces of paper Page 5-6
Solving print quality problems
Page 5-7
Print quality checklist Page 5-7
Image defect examples Page 5-7
Troubleshooting checklist
Page 5-10
Error messages Page 5-12
General printing problems Page 5-15
Infrared printing problems Page 5-17
Macintosh problems Page 5-18
PostScript errors Page 5-21
EN Problem Solving 5-1