Control panel message Description Recommended action
NON HP SUPPLY
DETECTED
alternates with
For help press
A new supply has been installed that is
not made by HP. This message is
displayed until an HP supply is installed
or
is pressed.
If you believe you purchased an
HP supply, please call the HP fraud
hotline at 1-877-219-3183.
Service or repairs required as a result of
using non-HP supplies is not covered
under HP warranty.
To continue printing, press
. The first
pending job will be cancelled.
NON HP SUPPLY
IN USE
alternates with
Ready
The printer has detected that a non-
HP supply is currently installed and
(override) was pressed.
If you believe you purchased an
HP supply, please call the HP fraud
hotline at 1-877-219-3183.
Service or repairs required as a result of
using non-HP supplies is not covered
under HP warranty.
ORDER <COLOR>
CARTRIDGE
alternates with
Ready
The identified print cartridge is nearing
the end of its useful life. The printer is
ready and will continue for the estimated
number of pages indicated.
Order the identified print cartridge.
Printing will continue until REPLACE
<COLOR> CARTRIDGE is shown.
NOTE
Estimated pages remaining is based
upon historical page coverage with this
supply of one percent.
See Supplies and accessories for more
information.
ORDER FUSER KIT
alternates with
Ready
For help press
The fuser is near end of life. The printer
is ready and will continue for the
estimated number of pages indicated.
Order the fuser kit. Printing can continue
until REPLACE FUSER KIT is shown.
or
Press
for help.
See
Supplies and accessories for more
information.
Order Supplies
alternates with
Ready
More than one supply item is low. 1. Press to identify which supplies
should be ordered.
2. Order the identified supplies.
Printing can continue until
REPLACE SUPPLIES is reached.
or
Press
for help.
See
Supplies and accessories for more
information.
ORDER TRANSFER KIT
alternates with
Ready
For help press
The number of pages remaining for the
transfer unit has reached the low
threshold, and the SUPPLIES LOW
setting in SYSTEM SETUP is set to STOP.
Order the transfer kit. Printing can
continue until REPLACE TRANSFER
KIT is reached.
Press
for help.
See
Supplies and accessories for more
information.
Control panel messages (continued)
ENWW Control panel messages 145
