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Warranty and Product Information
B–6 975-0053-01-01
If you are returning a product from outside of the USA or Canada
In addition to the above, you MUST include return freight funds and are
fully responsible for all documents, duties, tariffs, and deposits.
If you are returning a product to a Xantrex Authorized Service
Center (ASC) A Xantrex return material authorization (RMA) number
is not required. However, you must contact the ASC prior to returning the
product or presenting the unit to verify any return procedures that may
apply to that particular facility.
Information About Your System
As soon as you open your package, record the following information and
be sure to keep your proof of purchase.
If you need to contact Customer Service, please record the following
details before calling. This information will help our representatives give
you better service.
❐ Serial Number ______________________________
❐ Purchased From ______________________________
❐ Purchase Date ______________________________
❐ Type of installation ______________________________
❐ Length of time Sun Tie XR
has been installed
______________________________
❐ Description of problem ______________________________
___________________________________________________________