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Cyber-shot User Guide
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Troubleshooting
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Top page > Troubleshooting > Troubleshooting > Shooting still images / movies
Shooting still images / movies
Cannot record images.
Images are recorded on the internal memory even when a memory card is inserted into the
camera. Make sure that the memory card is fully inserted into the camera.
Check the free capacity of the internal memory or memory card. If it is full, do one of the
following:
Delete unnecessary images. [Details]
Change the memory card.
You cannot record images while charging the flash.
When recording movies, it is recommended that you use the following memory cards:
“Memory Stick PRO Duo” media, “Memory Stick PRO-HG Duo” media
SD card (Class 2 or faster)
Set the mode switch to
(Still Image) when shooting still images.
Set the mode switch to
(Movie) when shooting movies.
Smile Shutter function does not work.
No image is shot if a smiling face is not detected. [Details]
The image is out of focus.
The subject is too close. When shooting, make sure to position the lens farther away from the
subject than the shortest shooting distance (approximately 4 cm (1 5/8 inches) (W)/60 cm (23
5/8 inches) (T) from the lens).
(Twilight) or (Landscape) mode is selected in the Scene Selection when shooting still
images.
Zoom does not work.
You cannot use the optical zoom in Sweep Panorama mode.
You cannot change the zoom scale when shooting movies.
You cannot use the Smart zoom depending on the image size. [Details]
You cannot use the digital zoom when:
Shooting movies.
The Smile Shutter is working.
[Self-Timer] is set to [Self-portrait One Person] or [Self-portrait Two People].
Cannot select the Face Detection function.
You can select Face Detection only when the focus mode is set to [Multi AF] and the metering
mode is set to [Multi].
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