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18 | APPENDIX A – TROUBLESHOOTING
No image on the SMART
Table screen
The Projector didn’t start properly due to a power
interruption or reset.
Use the projector’s remote control to turn on the
projector.
The Windows Advanced
Options menu appears on
the table’s screen
The table’s software didn’t start properly due to a
sudden power loss or reset.
IMPORTANT
Verify that the table’s UPS is installed correctly.
To restart the table’s software
1. Connect a keyboard to the table.
2. Restart the table.
3. Select Start Windows Normally.
Unable to initialize
camera error appears
The SMART Table camera’s USB cable isn’t connected
properly.
To check camera cable connections
1. Turn off the SMART Table.
2. Remove the table’s door to access the computer
and projector.
3. Verify that the camera’s USB cable is properly
connected to the computer.
NOTE
Refer to the instructions that came with your
table for more information. You can also visit
smarttech.com/support
to view and download
how-to and troubleshooting articles.
4. Verify that the USB cable is properly connected to
the camera by disconnecting and connecting the
cable.
Problem Solution