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Cheetah 10K.7 SCSI Product Manual, Rev. D 87
10.0 Seagate Technology support services
Online services
Internet
www.seagate.com for information about Seagate products and services. Worldwide support is available 24
hours daily by e-mail for your questions.
Presales Support: www.sea
gate.com/support/email/email_presales.html or Presales@Seagate.com
Technical Support: www.sea
gate.com/support/email/email_disc_support.html or DiscSupport@Seagate.com
mySeagate
my.seagate.com is the industry’s first Web portal designed specifically for OEMs and distributors. It provides
self-service access to critical applications, personalized content and the tools that allow our partners to man-
age their Seagate account functions. Submit pricing requests, orders and returns through a single, password-
protected Web interface—anytime, anywhere in the world.
reseller.seagate.com
reseller.seagate.com supports Seagate resellers with product information, program benefits and sales tools.
You may register for customized communications that are not available on the web. These communications
contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about
the benefits or to register, go to reseller.sea
gate.com, any time, from anywhere in the world.
Automated phone services
SeaFONE
®
(1-800-SEAGATE) is the Seagate toll-free number (1-800-732-4283) to access our automated
directory assistance for Seagate Service Center support options. International callers can reach this service by
dialing +1-405-324-4770.
Seagate Service Centers
Presales Support
Our Presales Support staff can help you determine which Seagate products are best suited for your specific
application or computer system, as well as drive availability and compatibility.
Technical Support
If you need help installing your drive, consult your system's documentation or contact the dealer's support ser-
vices department for assistance specific to your system. Seagate technical support is also available to assist
you online at support.sea
gate.com or through one of our call centers. Have your system configuration informa-
tion and your drive’s “ST” model number available.
SeaTDD™ (+1-405-324-3655) is a telecommunications device for the deaf (TDD). You can send questions or
comments 24 hours daily and exchange messages with a technical support specialist during normal business
hours for the call center in your region.