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Problem
Cause and Remedy
“Heat” massage heads do not get warm.
• button is set to O .
• Sense of warmth from the massage heads will di er depending on your body shape, massage area, massage action, clothing, and
ambient temperature.
The “Heat” massage heads do not cool down even after the “Heat” massage heads setting is turned o .
• Because of the structure of the heater, the “Heat” massage heads will feel warm for a while after heating due to the residual heat.
• The temperature you feel may rise when you massage the same area for a long time even if the “Heat” massage heads setting is
set to O .
Reclining does not take place even though a massage is started in pre-programs.
(The backrest does not automatically recline.)
Automatic reclining will not activate when the backrest is reclined to at position more than a massage position and legrest is in
upper position.
The backrest does not return to the upright position.
If the unit is stopped by automatic shut-o or by pressing the button, it will not return automatically to the upright position.
(To return from the reclined position to the original position, press the
button twice.)
The unit will not operate at all.
• Upper body (neck to lower back) massage
• Lower body massage
• Arm massage
• The power cord has been disconnected. (See page 18.)
• The power switch on the unit has not been turned on.
• An Automatic program button or Manual Operation button hasn’t been pressed after pressing
.
It is not possible to massage hands and arms.
The air plug on the armrest is disconnected. (See page 14.)
Sometimes the power won’t turn on when
is pressed again when a massage has nished.
Approximately 5 seconds are required for program termination after a massage nishes. Wait at least 5 seconds once all movement
has stopped before pressing
.
The unit has been damaged.
Stop using the unit immediately.
The power cord or power plug is abnormally hot.
Stop using the unit immediately.
See Caution No. 5 and No.13 on page 4.