North Star M165951C Portable Generator User Manual


 
12
Troubleshooting
Problem
Voltage too low SOLUTION: A,B
Circuit breaker trips SOLUTION: C,D,B,E
Voltage too high SOLUTION: F
Generator overheating SOLUTION: B,G
No output voltage SOLUTION: C,H,D,I,J,K,E,A,L,M
Excessive gearbox noise SOLUTION: N,O,P,Q,R
Cause Solution
A- Tractor throttle set too low
Increase tractor RPMs
B- Generator is overloaded
Reduce the load (See load application section of
this manual)
C- Defective load connected to generator
Disconnect load
D- Defective receptacle
Replace receptacle – Contact Product Support
for the nearest service center
E- Defective circuit breaker
Contact Product Support for the nearest service
center
F- Tractor throttle set too high
Decrease tractor RPMs
G- Insufficient ventilation
Make sure that there is at least 3 feet of
clearance on all sides of the generator
H- Broken or loose wire
Replace or tighten wire – Contact Product
Support for the nearest service center
I- Defective stator
Contact Product Support for the nearest service
center
J- Defective rotor
Contact Product Support for the nearest service
center
K- Defective capacitor
Contact Product Support for the nearest service
center
L- PTO not engaged
Engage PTO
M- Gearbox is malfunctioning
Contact Product Support for the nearest service
center
N- Defective bearing
Contact Product Support for the nearest service
center
O- Defective gear
Contact Product Support for the nearest service
center
P- No or low gear oil
Fill gear box to middle of oil level sight glass
Q- PTO driveline is operating at an angle of
greater than 15
o
Reposition the tractor or generator so the angle
is reduced to less than 15
o
both vertically and
horizontally
R- Unsynchronized PTO driveline
Disassemble PTO driveline and reassemble with
CV joints synchronized