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PAGE 74 — DCA-15SPX4— OPERATION MANUAL — REV. #0 (02/17/09)
TERMS AND CONDITIONS OF SALE — PARTS
PAYMENT TERMS
Terms of payment for parts are net 10 days.
FREIGHT POLICY
All parts orders will be shipped collect or
prepaid with the charges added to the invoice.
All shipments are F.O.B. point of origin.
Multiquip’s responsibility ceases when a signed
manifest has been obtained from the carrier,
and any claim for shortage or damage must be
settled between the consignee and the carrier.
MINIMUM ORDER
The minimum charge for orders from Multiquip
is $15.00 net. Customers will be asked for
instructions regarding handling of orders not
meeting this requirement.
RETURNED GOODS POLICY
Return shipments will be accepted and credit
will be allowed, subject to the following provi-
sions:
1. A Returned Material Authorization must
be approved by Multiquip prior to ship-
ment.
2. To obtain a Return Material Authorization,
a list must be provided to Multiquip Parts
Sales that defines item numbers, quanti-
ties, and descriptions of the items to be
returned.
a. The parts numbers and descriptions
must match the current parts price
list.
b. The list must be typed or computer
generated.
c. The list must state the reason(s) for
the return.
d. The list must reference the sales
order(s) or invoice(s) under which the
items were originally purchased.
e. The list must include the name and
phone number of the person request-
ing the RMA.
3. A copy of the Return Material Authoriza-
tion must accompany the return shipment.
4. Freight is at the sender’s expense. All
parts must be returned freight prepaid to
Multiquip’s designated receiving point.
5. Parts must be in new and resalable con-
dition, in the original Multiquip package (if
any), and with Multiquip part numbers
clearly marked.
6. The following items are not returnable:
a. Obsolete parts. (If an item is in the
price book and shows as being
replaced by another item, it is
obsolete.)
b. Any parts with a limited shelf life
(such as gaskets, seals, “O” rings,
and other rubber parts) that were pur-
chased more than six months prior to
the return date.
c. Any line item with an extended dealer
net price of less than $5.00.
d. Special order items.
e. Electrical components.
f. Paint, chemicals, and lubricants.
g. Decals and paper products.
h. Items purchased in kits.
7. The sender will be notified of any
material received that is not acceptable.
8. Such material will be held for five
working days from notification, pending
instructions. If a reply is not received
within five days, the material will be re-
turned to the sender at his expense.
9. Credit on returned parts will be issued at
dealer net price at time of the original
purchase, less a 15% restocking charge.
10. In cases where an item is accepted, for
which the original purchase document
can not be determined, the price will be
based on the list price that was effective
twelve months prior to the RMA date.
11. Credit issued will be applied to future
purchases only.
PRICING AND REBATES
Prices are subject to change without prior
notice. Price changes are effective on a spe-
cific date and all orders received on or after that
date will be billed at the revised price. Rebates
for price declines and added charges for price
increases will not be made for stock on hand at
the time of any price change.
Multiquip reserves the right to quote and sell
direct to Government agencies, and to Original
Equipment Manufacturer accounts who use
our products as integral parts of their own
products.
SPECIAL EXPEDITING SERVICE
A $35.00 surcharge will be added to the invoice
for special handling including bus shipments,
insured parcel post or in cases where Multiquip
must personally deliver the parts to the carrier.
LIMITATIONS OF SELLER’S LIABILITY
Multiquip shall not be liable here under for
damages in excess of the purchase price of the
item with respect to which damages are claimed,
and in no event shall Multiquip be liable for loss
of profit or good will or for any other special,
consequential or incidental damages.
LIMITATION OF WARRANTIES
No warranties, express or implied, are made in
connection with the sale of parts or trade acces-
sories nor as to any engine not manufactured
by Multiquip. Such warranties made in connec-
tion with the sale of new, complete units are
made exclusively by a statement of warranty
packaged with such units, and Multiquip nei-
ther assumes not authorizes any person to
assume for it any other obligation or liability
whatever in connection with the sale of its
products. Apart from such written statement of
warranty, there are no warranties, express,
implied or statutory, which extend beyond the
description of the products on the face hereof.
Effective: October 1, 2002