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DCA-100SSVU— OPERATION AND PARTS MANUAL — REV. #0 (11/05/07) — PAGE 5
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MQPOWER
A Division of Multiquip Inc.
POST OFFICE BOX 6254
CARSON, CA 90749
310-537-3700 • 800-421-1244
FAX: 310-632-2656
E-MAIL: mqpower@multiquip.com
INTERNET: www.mqpower.com
When ordering parts,
please supply the following information:
❒❒
❒❒
❒ Dealer account number
❒❒
❒❒
❒ Dealer name and address
❒❒
❒❒
❒ Shipping address (if different than billing address)
❒❒
❒❒
❒ Return fax number
❒❒
❒❒
❒ Applicable model number
❒❒
❒❒
❒ Quantity, part number and description of each part
❒❒
❒❒
❒ Specify preferred method of shipment:
✓ FedEx or UPS Ground
✓ FedEx or UPS Second Day or Third Day
✓ FedEx or UPS Next Day
✓ Federal Express Priority One
✓ DHL
✓ Tr u ck
Note: Unless otherwise indicated by customer, all
orders are treated as “Standard Orders”, and will
ship within 24 hours. We will make every effort to
ship “Air Shipments” the same day that the order is
received, if prior to 2PM west coast time. “Stock
Orders” must be so noted on fax or web forms.
Extra Discounts!
All parts orders which include complete part numbers and
are received by our automated web parts order system, or
by fax qualify for the following extra discounts:
Ordered Standard Stock orders
via orders ($750 list and above)
Fax 3% 10%
Web 5% 10%
Special freight allowances
when you order 10 or more
line items via Web or Fax!**
FedEx Ground Service
at no charge for freight
No other allowances on freight shipped by any other carrier.
**Common nuts, bolts and washers (all items under $1.00
list price) do not count towards the 10+ line items.
Place Your Parts Order Via Web or Fax
For Even More Savings!
(Domestic USA Dealers Only)
NOTE: DISCOUNTS ARE SUBJECT TO CHANGE
Here’s how to get help...
Please have the model and serial number
on hand when calling.
MQ POWER CORPORATE OFFICE
18910 Wilmington Ave. 800-421-1244
Carson, CA 90746
FAX:
310-632-2656
Email: mqpower@multiquip.com
Internet: www.mqpower.com
PARTS DEPARTMENT
800-427-1244
FAX:
800-672-7877
310-537-3700
FAX:
310-637-3284
SERVICE DEPARTMENT
800-835-2551
FAX:
310-638-8046
310-537-3700
TECHNICAL ASSISTANCE
800-835-2551
FAX:
310-638-8046
WARRANTY DEPARTMENT
800-835-2551,
EXT.
279
FAX:
310-638-8046
310-537-3700,
EXT.
279
Direct TOLL-FREE access
to our Parts Department:
Toll-free nationwide — 800-427-1244
Toll-free FAX — 800-6-PARTS-7
(800/672-7877)
PARTS ORDERING PROCEDURES