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EZ Start Promise
GDOC-100163
The EZ Start Promise Provisions of Your Limited Warranty
In addition to the other terms and conditions of the Limited Warranty
applicable to your new mower, MTD LLC (“MTD”) hereby warrants
that your mower’s engine will start on the first or second attempt by
an able-bodied adult (subject to the limitations described below) for
the duration of the manufacturer’s limited warranty applicable to your
product. If the engine on your mower fails to conform to this limited
warranty, MTD will cover the cost of parts and labor associated with
any adjustments and/or repairs necessary to return your engine
to its warranted condition. In order to make a claim under these
provisions of your warranty, you must bring the product and proof of
purchase to an authorized MTD service provider. In many cases, the
retailer who sold you your mower is not equipped to provide warranty
service, so please locate the authorized service dealer nearest you by
either calling the phone number provided in your Operators Manual or
looking up an authorized service dealer on-line at www.mtdproducts.
com.
Items and Conditions Not Covered
The EZ Start Promise does not cover and/or apply to the following:
• Cost of regular maintenance service or parts, such as filters, fuel,
lubricants, oil changes, spark plugs, air filter, blade sharpening,
worn blades, cable/linkage adjustments, or brake and clutch
adjustments
• Transportation costs to and from an authorized MTD service
provider
• Any engine used for commercial, rental, institutional, governmen
-
tal, or non-residential applications
• Any product or part that has been altered or misused or required
replacement or repair due to misuse, accidents, or lack of proper
maintenance
• Repairs necessary due to improper battery care, electrical supply
irregularities, or failure to properly prepare the mower prior to any
period of non-use over three months
• Pickup and/or delivery charges
• Operational misuse, neglect, accidents, unauthorized repairs or
attempted repairs of the engine or its components by anyone other
than an authorized MTD service provider.
• Repairs or adjustments to correct starting difficulties due to any
of the following: failure to follow proper maintenance procedures
- rotary mower blade striking an object - contaminants in the fuel
system - improper fuel or fuel/oil mixture (consult your Operator’s
Manual if in doubt) - failure to drain the fuel system prior to any
period of non-use over three months
• Any starting problem which results from the use of inappropriate
fuels, lubricants, or additives
• Special conditions or circumstances that normally require more
than two pulls to start, specifically: 1) First start-up following your
initial purchase, 2) first time starts after extended period(s) of
non-use over one month or seasonal storage, 3) cool temperature
starts such as those found in early spring and late autumn, and 4)
difficult starting that results from the operator’s failure to follow
the proper starting procedures identified in the Operator’s Manual.
If you are having difficulty starting your unit, please check the
Operator’s Manual to ensure that you are using the correct starting
procedures. This can save an unnecessary visit to a Service
Dealer.
Owner Responsibilities
You must maintain your mower (including its engine) by following the
maintenance procedures and starting instructions described in the
Operator’s Manual. Such routine maintenance, whether performed by
a dealer or by you, is at your expense. In addition, please retain your
proof of purchase and service receipts as these may be required to
validate a claim.
General Conditions
An authorized MTD service provider using approved replacement
parts must perform all repairs covered by the EZ Start Promise.
Repair by an MTD authorized service dealer is your sole remedy
under this warranty. MTD is not liable for indirect, incidental, or
consequential damages in connection with the use of the products
covered by these warranties, including any cost or expense of
providing substitute equipment or service during reasonable periods
of malfunction or non-use pending completion of repairs under this
warranty.
Some states do not allow exclusions of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so
certain exclusions and limitations may not apply to you.