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Troubleshooting Guide
1. Press LIGHT on the control panel, but reading lamp does not on.
Solution: 1) Unplug the MAIN POWER
2) Before you check the light, please feel if the light cover is hot, YOU can check it until it cools down.
3) Remove the TOP COVER of the sauna room.
4) Screw off the cooper nuts on lamp cover.
5) Remove the lamp holder.
6) Screw off the bulb gently.
7) Replace a new bulb with same voltage and wattage if the bulb is bad, and screw down gently.
8) Put on the TOP COVER and fasten the clamps.
2. When sauna is working, but some emitters are not heating up.
Solution: 1) Unplug the MAIN POWER.
2) Remove the top cover
3) Push the reset switch located next to the power cord on the back of the controlbox.
4) If the emitters are still not heating, call the distributors customer service department for
further instructions.
Please ask the distributor's technician to repair when you meet with the following problems. DO not
Repair the sauna unit by yourself.
3. Emitter becomes red when power on. This is emitter problem, do not continue heating, you should replace
the emitter.
4. Emitter is broken or damaged. DO not continue to operate, and replace a new emitter.
5. CONTROL BOX has some abnormal phenomenon: such as, so high temperature; bad smell or make some
sound; please power off immediately. Contact the distributor’s technician for checking.
6. Power cord or other cables are damaged or disconnection. do not use it again. Replace a power cord and
connector etc. components.
Control panel troubles and reasons:
7. Control panel: No display.
Possible reasons: 1) The electricity power is not plugged well or lose contact, and it is not powered.
2) The CTRL connector on the CONTROL BOX is not plugged or lose contact.
3) CTRL cable is disconnected.
4) CONTROL BOX is damaged.
8. Control panel with display, but no function when you press on it.
Possible reasons: 1) Signal cable is disconnected.
2) Relevant plugs are not connecting or lost contact.
9. Emitter is working, inside sauna temperature is rising, but the temperature display does not change.
Possible reasons: 1) Temperature sensor is damaged.
2) Temperature sensor down-lead is disconnected.
3) Temperature sensor down-lead connector is not connected or lose contact.
Note: You should keep the serial number for product warranty, (which is shown on the sauna
Front Panel and outside package), and please give this information to your distributor for
timely and efficiently after sale service.