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PROBABLE CAUSE
REMEDY
PROBLEM
3. Heater not functioning but
HEATER light on.
A. Relay malfunction.
B. Element malfunction.
C. Heater plug loose.
A. *
B. *
C. Check Heater Plug connection
4. Water not clean. A. Clogged or blocked suction
strainer or skimmer basket.
B. Filter clogged (dirty).
C. Poor water chemistry.
D. Insufficient filtering time.
E. Improper maintenance.
F. High content of solids in water.
G. Filter motor plug not connected to
System Control Module.
A. Clean strainer/skimmer basket
B. Clean or replace.
C. See “Chemistry” section.
D. Run filter.
E. See Maintenance section.
F. Use clarifier or drain and refill spa.
G. Check Filter Motor connection on
System Control Module.
5. Abnormal water usage. A. Leak in suction line, discharge line,
or connections.
B. Excessive evaporation and/or
splashing.
A. Repair leak.
B. Use rigid spa cover; lower thermostat
setting.
6. Low water flow from jets. A. Normal operation in FILTER or
HTR/FLTR or AIR mode.
B. Low water level.
C. Clogged or blocked suction strainer
or skimmer basket.
D. Dirty filter.
E. Adjustable jet partially closed.
A. Select JETS mode for maximum flow.
B. Fill to water level indicator mark on
skimmer/filter frame.
C. Clean strainers or skimmer baskets.
D. Clean or replace.
E. Open jet.
1 . Control Switches do not re-
spond.
A. Actuated too rapidly
B. No power to the unit.
C. High Temperature Safety Switch is
tripped
A. Wait 60 seconds; system will be
restored automatically.
B. Turn on circuit breakers.
C. Reset button on heater after water has
cooled. See *Note if switch continues
to trip.
2. Heater not functioning. A. Heater mode not selected.
B. No power to heater.
C. Thermostat set lower than water
temperature.
D. High temperature safety switch
tripped.
E. Abnormally low water flow.
F. Heater relay not operating.
G. Heater element failure.
H. Flow switch not operating.
A. Select HTR/FLTR mode.
B. Check house circuit breakerand GFCI.
C. Turn to desired temperature.
D. Reset button on heater after water has
cooled; see *Note if switch continues
to trip.
E. *
F. *
G. *
H. Check flow switch and plug-in connec-
tion on System Control Module
CAUTION: This equipment requires qualified service personnel for proper repair. Contact your Jacuzzi Whirlpool
Bath dealer or Authorized Service Agent for service.
TROUBLESHOOTING GUIDE
*Note: The skills and tools necessary for the safe repair of this spa require the services of qualified
service personnel. Contact your Jacuzzi Whirlpool Bath Authorized Service Agent or Dealer.