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HW5500/5500E Portable Generator Owner’s Manual www.honeywellgenerators.com 35
NORTHSHORE POWER SYSTEMS LIMITED WARRANTY
NORTHSHORE POWER SYSTEMS
LIMITED WARRANTY
Honeywell Portable Generator
Effective April 1, 2008
LIMITED WARRANTY
Northshore Power Systems, LLC, (NSP) will repair or
replace, free of charge, to the original retail customer, in
North America, any parts of the portable generator found by
NSP or an authorized service center to be defective in mate-
rial or workmanship. This limited warranty covers the cost of
the replacement parts and labor for defects. Transportation
charges are the responsibility of the customer. This limited
warranty has time period conditions, operating conditions and
disclaimers, limitations of remedies & exclusions as stated
below. For warranty service, customer should locate an
authorized Honeywell Generator Dealer from www.honey-
wellgenerators.com or by calling 1-888-494-3571.
LIMITED WARRANTY PERIODS
Consumer Use: 3 Years Limited. 1st year, parts and labor.
2nd & 3rd years, parts only.
Commercial Use: 1 Year Limited. No warranty for rental use.
Commencement and Definitions.The limited warranty period
begins on the date of retail purchase by the original pur-
chaser. The limited warranty is not transferable. "Consumer
use" is personal use by a retail customer. "Commercial use"
is any usage for income producing, business related use.
No Extension of Warranty. Repair or replacement pursuant to
this limited warranty shall not renew or extend the original
warranty period, and any repaired product shall be warranted
for the remaining original warranty period only.
DISCLAIMERS, LIMITATIONS OF REMEDIES &
EXCLUSIONS
This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state.
DISCLAIMER OF OTHER WARRANTIES. TO THE FULL-
EST EXTENT PERMITTED BY APPLICABLE LAW, THIS
LIMITED WARRANTY IS EXCLUSIVE AND EXPRESSLY IN
LIEU OF ANY AND ALL OTHER WARRANTIES, INCLUD-
ING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICU-
LAR PURPOSE OR ANY OTHER IMPLIED WARRANTIES
THAT MAY ARISE FROM A COURSE OF DEALING OR
USAGE OF TRADE. NSP HEREBY DISCLAIMS AND
EXCLUDES ALL OTHER WARRANTIES. To the extent that
NSP's products are consumer products under applicable fed-
eral or state law with respect to any customer, the duration of
any implied warranties (including, but not limited to, implied
warranties of merchantability or fitness for a particular pur-
pose) are limited to the shortest duration permitted by appli-
cable law or the limited warranty period provided herein,
whichever is longer.
LIMITATIONS OF REMEDIES. NSP SHALL NOT BE LIA-
BLE TO CUSTOMER, OR TO ANYONE CLAIMING UNDER
CUSTOMER, FOR ANY OTHER OBLIGATIONS OR LIABIL-
ITIES, INCLUDING, BUT NOT LIMITED TO, OBLIGATIONS
OR LIABILITIES ARISING OUT OF BREACH OF CON-
TRACT OR WARRANTY, NEGLIGENCE OR OTHER TORT
OR ANY THEORY OF STRICT LIABILITY, WITH RESPECT
TO THE GENERATOR OR NSP'S ACTS OR OMISSIONS
OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED
BY APPLICABLE LAW, NSP SHALL NOT, IN ANY EVENT,
BE LIABLE FOR INCIDENTAL, COMPENSATORY, PUNI-
TIVE, CONSEQUENTIAL, INDIRECT, SPECIAL OR OTHER
DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF
USE, LOSS OF INCOME, LOSS OF TIME, LOSS OF
SALES, INJURY TO PERSONAL PROPERTY, OR LIABIL-
ITY CUSTOMER INCURS WITH RESPECT TO ANY
OTHER PERSON, OR ANY OTHER TYPE OR FORM OF
CONSEQUENTIAL DAMAGE OR ECONOMIC LOSS.
EXCLUSIONS. In addition to the foregoing disclaimers, limi-
tations and terms, this limited warranty shall not apply to and
does not cover accessories, nor does it cover products that
are in any way subjected to: (i) improper setup, installation or
storage; (ii) lack of proper maintenance and service; (iii) acci-
dent, damage, abuse or misuse; (iv) abnormal operating con-
ditions or applications; (v) repair or modification by customer
or any third party without prior written consent of NSP; (vi)
use under operating conditions or in applications not made
known to or contemplated by NSP; or (viii) acts of God. The
application of these exclusions will be determined at NSP's
sole discretion.
REGISTRATION
Warranty registration with the Company is required on all
products. You may send in the enclosed warranty card, or
register your product on-line at www.honeywellgenera-
tors.com.
Warranty is also available by keeping and showing your origi-
nal receipt from date of purchase to an authorized Honeywell
Generator Dealer.
GENERATOR SERVICE
Do not return your generator to place of purchase for service.
For all customer service inquiries, call 1-888-494-3571 or visit
www.honeywellgenerators.com.
Warranty inquiries can be addressed to:
Northshore Power Systems, LLC
Attention: Product Warranty and Service Dept.
4425 N Port Washington Road
Suite 105
Milwaukee WI 53212-1082