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HW5500/5500E Portable Generator Owner’s Manual www.honeywellgenerators.com 33
WARRANTIES
NORTHSHORE POWER SYSTEMS
EMISSIONS CONTROL WARRANTY
Honeywell Portable Generator
WARRANTY STATEMENT
US Environmental Protection Agency (EPA) requires manu-
facturers of small off-road engines (SORE) to warranty their
products with a 2 year warranty for those components that
are specified as being part of the emission control system.
Northshore Power Systems, LLC (NSP), the California Air
Resources Board (CARB) and the EPA offer the following
explanation of the Emission Control Warranty.
In the United States and California, new small off-road
engines must be designed, built, and equipped to meet strin-
gent anti-smog standards. NSP must warrant the emission
control system on your small off-road engine for the periods
of time listed below provided there has been no abuse,
neglect or improper maintenance of your small off-road
engine. The emissions warranty is a defects warranty and is
not related to an in-use emissions test.
Your emission control system may include parts such as the
carburetor or fuel injection system, the ignition system, and
the catalytic converter. Also included may be hoses, belts,
connectors and other emission-related assemblies.
Where a warrantable condition exists, NSP will repair your
small off-road engine at no cost to you, including diagnosis,
parts, and labor.
COVERAGE
Emissions control parts on the engine are warranted for a
period of two years, subject to provisions set below. If any
covered part on your engine is defective, the part will be
repaired or replaced by NSP.
OWNER’S RESPONSIBILITIES
You are responsible to maintain the engine as defined in your
Honeywell Generator Owner's Manual. NSP recommends
that you retain all records/receipts covering maintenance on
your engine, but NSP cannot deny warranty claims based on
the lack of receipts or for your failure to perform all scheduled
maintenance. You may be denied warranty coverage if a part
has failed due to abuse, neglect, improper maintenance or
unapproved modifications.
You are responsible to bring your portable generator to an
authorized NSP Honeywell generator dealer for repairs as
soon as a problem exists. Do not return your generator to
place of purchase for service. For emissions warranty ser-
vice, contact your nearest dealer; a listing is available at
www.honeywellgenerators.com or by calling 1-888-494-3571.
EMISSIONS CONTROL SYSTEMS PARTS
Coverage under this warranty extends only to the emissions
control parts listed below.
1. Fuel metering system
A. Choke system
B. Carburetor
C. Fuel Pump (if equipped)
D. Fuel line, clamps, control valve
E. Fuel tank, cap and screen
F. Carbon Canister (if equipped)
2. Air Induction System
A. Air cleaner
B. Vent lines
C. Intake manifold
3. Ignition System
A. Spark Plug
B. Ignition coil
4. Exhaust System
A. Catalytic converter (if equipped)
B. Exhaust manifold
C. Air injection system (if equipped)
5. Miscellaneous Items used in above systems
A. Connectors and assemblies
B. Regulating valves and switches for vacuum, temper-
ature, or position sensing (if equipped)
WARRANTY PROVISIONS
1. Claims. Warranty claims shall be filed in accordance
with provisions of the NSP warranty and policies estab-
lished with the authorized dealer network.
2. Exclusions. Warranty coverage shall be denied for fail-
ure of an emissions control part caused by abuse,
neglect, improper maintenance as described in the Hon-
eywell Generator Owner's Manual, use of add-on parts,
modified parts, or parts that are not equivalent to original
Honeywell generator parts in performance and durability.
3. Length of Coverage. NSP warrants to the original retail
purchaser and each subsequent owner that the emis-
sions control part shall be free from defects in materials
and workmanship for a period of two years from the date
the generator is delivered to the original retail customer.
4. Repair or Replacement Cost. Repair or Replacement
Cost. Repair or replacement of any emissions control
part will be performed at no charge to the owner, includ-
ing diagnostic labor which leads to the determination that
an emissions control part is defective, if the diagnostic
work is performed at an authorized NSP Honeywell gen-
erator dealer.
5. Consequential Coverage. Coverage noted hereunder
will extend to the failure of any engine components
caused by the failure of any emissions control part still
under warranty.
6. Maintenance. The emissions control parts are war-
ranted only for defects during the warranty period. The
warranty does not cover an emission control part that is
replaced or repaired as required by the maintenance
schedule defined in the Honeywell Generator Owner's
Manual. Any replacement part that is equivalent in per-
formance and durability may be used for maintenance or
repairs.