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We welcome warranty repair and apologize to you for
being inconvenienced. Any Authorized Service Dealer may
perform warranty repairs. Most warranty repairs are handled
routinely, but sometimes requests for warranty service
may not be appropriate. For example, warranty service
would not apply if equipment damage occurred because
of misuse, lack of routine maintenance, shipping, handling,
warehousing or improper installation. Similarly, the warranty
is void if the manufacturing date or the serial number on
the equipment has been removed or the equipment has
been altered or modified. During the warranty period, the
Authorized Service Dealer, at its option, will repair or replace
any part that, upon examination, is found to be defective
under normal use and service. This warranty will not cover
the following repairs and equipment:
• Normal Wear: Outdoor Power Equipment and
engines, like all mechanical devices, needs periodic
parts and service to perform well. This warranty does
not cover repair when normal use has exhausted the
life of a part or the equipment.
• Installation and Maintenance: This warranty does
not apply to equipment or parts that have been
subjected to improper or unauthorized installation
or alteration and modification, misuse, negligence,
accident, overloading, overspeeding, improper
maintenance, repair or storage so as, in our
judgment, to adversely affect its performance and
reliability. This warranty also does not cover normal
maintenance such as adjustments, fuel system
cleaning and obstruction (due to chemical, dirt,
carbon, lime, and so forth).
• Other Exclusions: This warranty excludes starting
battery, accessory parts, wear items such as oil
gauges, o-rings, filters, fuses, or spark plugs, etc., or
damage or malfunctions resulting from accidents,
abuse, modifications, alterations, or improper
servicing or freezing or chemical deterioration.
This warranty excludes failures due to acts of
God and other force majeure events beyond the
manufacturers control. And this warranty excludes
used, reconditioned, and demonstration equipment;
equipment used for prime power in place of
utility power, equipment used in mobile or rental
applications, and equipment used in life support
applications.
“Rental use” means any use of this product in a temporary
or semi-permanently installed rental application. Once
equipment has experienced rental use, it shall thereafter be
considered rental use for purposes of this warranty.
For purposes of this warranty, “Prime Power” is defined
where the generator is a source of power where no
electrical power is available from the UTILITY POWER GRID.
If no UTILITY power is available, the generator is considered
the prime power source.
Enclosure is warranted against surface rust and
corrosion for the first year of the warranty period.
Surface rust and corrosion is defined as any rust or
corrosion that has penetrated the paint but has not
penetrated through the metal substructure.
Enclosure is warranted against rust-through for the
first three years of the warranty period.
Rust-through is defined as rust or corrosion that
has penetrated completely through the paint and
metal substructure.
Enclosure is not warranted for surface rust or
corrosion or complete rust-through that may result
due to improper installation, damage to painted
surfaces that compromise the paint’s corrosion
prevention properties, or if the unit is installed in
environments that expose the generator to high levels
of corrosive agents.
Warranty terms effective November 19, 2012 - replaces all undated Warranties and
Warranties dated before November 19, 2012. 313771F, Rev. A, 19 November 2012
About Your Warranty
NOT
for
REPRODUCTION