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Page 16SKU 96405 For technical questions, please call 1-800-444-3353.
Problem Possible Causes Probable Solutions
Pole Saw runs slowly and
stalls easily
Power supply receiving low
voltage.
1. Extension cord wire size is too
small.
1.
Pole Saw does not run
when Power Switch is
depressed.
Safety Switch not depressed
enough to release Power Switch.
Extension cord connections are
loose.
Open line fuse or circuit breaker
fault.
Open wiring circuit on saw.
1.
2.
3.
4.
Press Safety Lock in before
squeezing Power Switch.
Cord cord connections.
Check line fuse and circuit
breaker.
Have the Pole Saw serviced
by a qualied mechanic.
1.
2.
3.
4.
Motor of Pole Saw runs,
but Chain does not move.
Chain tension too tight.
Gear Train Failure.
1.
2.
Adjust Chain Tension Screw to
lower tension on Chain.
Have the Pole Saw serviced
by a qualied mechanic.
1.
2.
Chain is not receiving
enough oil.
Clogged oil slot in guide bar.
Oil is too thick.
1.
2.
Remove Guide Bar and clean
oil slot.
Use lighter weight oil.
1.
2.
Chain comes off Guide
Bar.
Chain is too loose.
Guide Bar and Chain are not
assembled correctly.
1.
2.
Tighten Chain.
Review unit assembly.
1.
2.
Saw smokes. Pole Saw is damaged. Do not
use the Pole Saw.
1. Have the Pole Saw serviced
by a qualied mechanic.
1.
Saw leaks oil. Oil Cover is not secure.1. Tighten Oil Cover.1.
Guard Bar and Chain
running hot and smoking.
Chain tension too tight.
Oil Tank empty.
1.
2.
Adjust Chain Tension Screw to
lower tension on Chain.
Rell Oil Tank.
1.
2.
PLEASE READ THE FOLLOWING CAREFULLY
THE MANUFACTURER AND/OR DISTRIBUTOR HAS PROVIDED THE PARTS LIST AND ASSEMBLY
DIAGRAM IN THIS MANUAL AS A REFERENCE TOOL ONLY. NEITHER THE MANUFACTURER OR
DISTRIBUTOR MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND TO THE BUYER THAT
HE OR SHE IS QUALIFIED TO MAKE ANY REPAIRS TO THE PRODUCT, OR THAT HE OR SHE IS
QUALIFIED TO REPLACE ANY PARTS OF THE PRODUCT. IN FACT, THE MANUFACTURER AND/OR
DISTRIBUTOR EXPRESSLY STATES THAT ALL REPAIRS AND PARTS REPLACEMENTS SHOULD
BE UNDERTAKEN BY CERTIFIED AND LICENSED TECHNICIANS, AND NOT BY THE BUYER. THE
BUYER ASSUMES ALL RISK AND LIABILITY ARISING OUT OF HIS OR HER REPAIRS TO THE
ORIGINAL PRODUCT OR REPLACEMENT PARTS THERETO, OR ARISING OUT OF HIS OR HER
INSTALLATION OF REPLACEMENT PARTS THERETO.