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2009 Saunas
LTR20091007, Rev. A
Appendix
46
5 Year Structural (Outdoor Saunas)
LMS warrants its Outdoor Saunas exterior
siding against defects in materials and
workmanship for a period of ve years
from the original date of purchase. All
other Outdoor Sauna components are
warranted against defects in materials
and workmanship for a period of one year from the
original date of purchase.
Extent of Warranty
This warranty applies only to products delivered in the
United States or Canada and extends to the original
purchaser at the original site of installation only. This
warranty becomes valid at time of purchase and
terminates either by specied time-frame listed above
or by owner transfer or relocation.
Manufacturer Warranty
The electronics component warranty is extended
through the manufacturer of the product including, but
not limited to, stereos, lighting, or heater. Sauna stereo
systems are delivered with their own manufacturer’s
warranty. For more information, please see their
warranties in the owner’s information package that
was delivered with your sauna for more information.
Wood Accessories Warranty
LMS warrants towel racks and other small accessories
against defects in material and workmanship at the
time of delivery.
Warranty Performance
In the event of a malfunction or defect covered under
the terms of this warranty, a factory authorized service
agent of LMS will perform the necessary repairs. To
obtain service, contact the authorized selling dealer.
In the event the consumer is unable to obtain service
or satisfactory customer service from the authorized
selling dealer or service agent, written notication
must be given to the LMS Customer Relations
Department within 30 days of reported failure. There
will be no charge for parts or labor on a covered item.
However, the authorized service agent may assess a
reasonable travel or mileage charge per service call.
If LMS determines that repair of a covered item is
not feasible, LMS reserves the right to replace the
defective merchandise with merchandise equivalent
or equal in value to the original merchandise. In
the event of any warranty replacement, all removal,
replacement, installation, and shipping costs are the
primary responsibility of the customer.
Warranty Limitations
LMS warrants the heater from defects in material and
workmanship for a period of one year from the original
date of delivery. This warranty does not apply if the
sauna has been subject to negligence, alteration,
misuse, abuse, repairs by non-LMS authorized
representatives, incorrect installation, acts of God, and
any other cases beyond the control of LMS. Examples
of common acts invalidating this warranty include but
are not limited to:
Failure to use a wood protectant (e.g. linseed oil)•
Use of lacquer or paints•
Sauna accessories placed on non-approved surfaces •
(see owner’s manual for more information)
Outdoor applications (except Extreme Outdoor •
Saunas)
Normal wear & tear and weathering•
Seasonal checking and surface cracks are not
considered defects in material or workmanship, as
they are normal characteristics of all wood.
1 Year Sauna Structural (Custom Saunas)
LMS warrants its saunas against defects
in materials and workmanship for a
period of one year from the original date
of purchase.
1 Year Sauna Equipment
LMS warrants factory installed equipment,
including sauna heater, against defects
in material and workmanship for a
period of one year from the original date
of purchase or otherwise specied by
original manufacturer.
2009 Warranty
This limited warranty is effective for saunas manufactured after December 22, 2008.
All Cal Heat Saunas are warranted to be free from defects in material and workmanship at the time of delivery.