Filter
Top Products
GEN2000LP 2000 Surge Watt / 1350 Running Watt Portable LP Generator Manual
23
TROUBLESHOOTING
IMPORTANT: If trouble persists, call our customer help line at 1-866-460-9436, Monday - Friday, 8 AM - 4 PM Central Time.
Symptom
Cause
Solution
Engine will not start.
Fuel valve is turned to "closed."
Turn fuel valve to "open."
Choke is open.
Close the choke.
Propane Tank is out of fuel.
Replace propane fuel tank.
Spark plug is dirty.
Clean spark plug.
Generator is not on level surface.
Move generator to a level surface to prevent
triggering the low oil shutdown.
Oil is low.
Add or replace oil.
Generator runs but does not support all
connected electrical devices.
Generator is overloaded.
Reduce draw on generator to within this
generator's rated wattage by reducing number
of connected electrical devices.
Short in one of the connected devices.
Disconnect any faulty or short-circuited
electrical loads.
Air filter is dirty.
Clean or replace air filter.
Loose wiring harness connnection
Turn off generator, then check wiring behind
control panel and at the end of generator for
loose connection. If wires are loose, tighten the
screws and/or nuts. Be certain the plug in
connectors are pushed together all the way.
Engine runs but there is no electrical output.
Reset button(s) is (are) "off."
Push reset button(s) to "on."
Loose wiring harness connnection
Turn off generator, then check wiring behind
control panel and at the end of generator for
loose connection. If wires are loose, tighten the
screws and/or nuts. Be certain the plug in
connectors are pushed together all the way.
Bad connecting wires/cables.
Try a different extension cord.
Bad electrical device connected to generator.
Disconnect device, try connecting another
device.