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Part No. 520166 Form No. F112003A
Page 20 of 20
Purchased
from
Purchase
Date
Engine Service and Warranty
Contact your nearest engine manufacturer's authorized
servicing dealer.
22.1
21
Serial Plate
Record your machine model, serial number and
date-of-purchase and where purchased
22
R
BILLY GOAT INDUSTRIES INC.
PO BOX 308 LEE'S SUMMIT, MO 64063-0308 / USA
PHONE: 816-524-9666 FAX: 816-524-6983 www.billygoat.com
WARRANTY PROCEDURE
Should a Billy Goat Machine fail due to a defect in material and / or workmanship,
the owner should make a warranty claim as follows:
SolutionProblem Possible Cause
Will not cut or has poor cut-
ting performance.
1. Sharpen blade or replace blade (see page 10).
2. Unclog deck (see page 6).
3. Check engine RPM (refer to engine manual).
4. Do not mow when grass is wet; wait until later to cut.
5. Mow once at a high cuting height then mow again at desired
height or make a narrower cutting path.
1. Dull or bent Blade.
2. Clogged deck.
3. Engine running at too low RPM.
4. Wet grass.
5. Excessively high grass.
Belt slips or smokes.
1. Not set to gear.
2. Out of adjustment clutch cable.
3. Broken clutch cable.
4. Worn or broken belt.
1. Belt tension too low.
2. Belt worn or stretched.
3. Pulleys worn or damaged.
4. Control Cable is out of adjustment.
Uneven cut
1. Height adjust is not set correctly.
2. Dull or bent blade.
1. Be sure height adjust is set the same on both sides (see page 7).
2. Sharpen blade or replace blade (see page 10).
1. Increase tension at idler(see page 10-11).
2. Replace belt.
3. Replace pulleys.
4. Adjust Control Cable (see page 9).
1. Shift lever in desired gear
2. Adjust clutch cable (see page 9).
3. Replace with new cable.
4. Replace belt (see page 11).
TROUBLESHOOTING
Before Requesting Service Review These Suggestions
20
1803 S.W. Jefferson
Lee's Summit,
MO 64082 / USA
Tel (816) 524-9666
Fax (816) 524-6983
Model Serial No.
Unit(Weight)
Engine Power
lbs. kg
kW rpm
1. Remove debris (see page 6 ).
2. Refer to your engine owner's manual.
3. Replace control cable.
1. Adjust clutch cable (see page 11).
2. Replace Drive Clutch Lever.
Self propelled drive will not
release .
1. Clutch cable out of adjustment.
2. Damaged Drive Clutch Lever.
Engine is locked, will not pull
over.
1. Debris locked against blade.
2. Damaged engine.
3. Broken control cable
No self propelling.
The engine will not stop
The engine will not start
1. Damaged control cable.
2. The Harness Wire is disconnected or damaged (electric start model)
3. Damaged ignition switch (electric start model).
1. Engine not properly primed.
2. Out of gasoline or bad or old gasoline.
3. Spark plug wire disconnected.
4. Dirty air cleaner.
5. Blade Clutch is engaged.
1. Replace control cable.
2. Recconect the Harness Wire or replace if damaged.
3. Replace switch.
1. Prime to choke.
2. Check gasoline.
3. Check for spark with an approved tester.
4. Clean or replace air cleaner.
5. Disengage the Blade Clutch Lever.
Engine runs poorly 1. Sharpen or replace blade (see page 8).
2. Check engine RPM.(refer to engine manual).
3. Adjust carburetor (refer to engine manual).
4. Drain or siphon then replace with fresh gasoline.
5. Reset gap or replace spark plug (refer to engine manual).
1. Spark plug wire loose.
2. Engine RPM set too low.
3. Carburetor out of adjustment.
4. Water or dirt in fuel system.
5. Spark plug fouled, faulty or wrong gap.
Abnormal vibration.
1. Loose or out of balance blade.
2. Bent blade.
3. Loose engine.
1. Check blade mount and balance or replace if required.
2. Replace with the new blade (see page 10).
3. Check Engine mount.
NOTE: For repairs beyond the minor adjustments listed below, contact your nearest authorized service dealer.
-The Machine must be taken to the dealer from whom it was purchased or to an
authorized Servicing Billy Goat Dealer.
-The owner must present the remaining half of the Warranty Registration Card,
or, if this is not available, the invoice or receipt.
-The Warranty Claim will be completed by the authorized Billy Goat Dealer and
submitted to their respective Billy Goat Distributor for their territory. Attention:
Service Manager. Any parts replaced under warranty must be tagged and
retained for 90 days.
-The distributor service manager will sign off on the claim and submit it to Billy
Goat for consideration.
-The Technical Service Department at Billy Goat will study the claim and may
request parts to be returned for examination. Billy Goat will notify their conclu-
sions to the distributor service manager from whom the claim was received.
-The decision by the Quality / Service department at Billy Goat to approve or
reject a Warranty claim is fi nal and binding.
Note: To process a Warranty Claim, it is necessary to quote the Model & Serial Number
which are printed on the Billy Goat Serial Plate (See owner’s manual).
ENGINE
When servicing engine refer to specifi c manufacturers engine owner's manual. All engine warranty is covered by the specifi c engine manufacturer.
If your engine requires warranty or other repair work contact your local servicing engine dealer. When contacting a dealer for service it is a good
idea to have your engine model number available for reference(See table page 11). If you can not locate a servicing dealer in your area you can
contact the manufacturers national service organization.
To reach: Briggs & Stratton: 800-233-3723
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