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Chapter 6: Replacing Assemblies
To return the instrument to Agilent Technologies for service
6–3
To return the instrument to Agilent Technologies for service
Before shipping the instrument to Agilent Technologies, contact your nearest Agilent
Technologies Instrument Support Center (or Agilent Technologies Service Center if outside the
United States) for additional details.
1
Write the following information on a tag and attach it to the instrument.
• Name and address of owner
• Instrument model numbers
• Instrument serial numbers
• Description of the service required or failure indications
2
Remove all accessories from the instrument.
Accessories include all cables. Do not include accessories unless they are associated with the
failure symptoms.
3
Protect the instrument by wrapping it in plastic or heavy paper.
4 Pack the instrument in foam or other shock absorbing material and place it in a strong
shipping container.
You can use the original shipping materials or order materials from an Agilent Technologies Sales
Office. If neither are available, place 8 to 10 cm (3 to 4 inches) of shock-absorbing material around
the instrument and place it in a box that does not allow movement during shipping.
5
Seal the shipping container securely.
6 Mark the shipping container as FRAGILE.
In any correspondence, refer to instrument by model number and full serial number.