Solve printing problems............................................................................................................55
The device shuts down unexpectedly.................................................................................55
Device takes a long time to print........................................................................................55
Blank or partial page printed...............................................................................................56
Something on the page is missing or incorrect...................................................................56
Placement of the text or graphics is wrong.........................................................................57
Print troubleshooting.................................................................................................................57
Envelopes print incorrectly.................................................................................................58
The product is not responding............................................................................................58
The product prints meaningless characters........................................................................61
Nothing happens when I try to print....................................................................................62
The margins are not printing as expected..........................................................................65
Text or graphics are cut off at the edge of the page...........................................................66
A blank page came out while printing.................................................................................67
Print quality troubleshooting.....................................................................................................68
Wrong, inaccurate, or bleeding colors................................................................................69
Ink is not filling the text or graphics completely..................................................................72
The printout has a horizontal band of distortion near the bottom of a borderless
print.....................................................................................................................................74
Printouts have horizontal streaks or lines...........................................................................75
Printouts are faded or have dull colors...............................................................................77
Printouts seem blurry or fuzzy............................................................................................78
Printouts are slanted or skewed.........................................................................................80
Ink streaks on the back of the paper..................................................................................81
Paper is not picked up from the input tray..........................................................................81
Poor black text....................................................................................................................83
The product prints slowly....................................................................................................85
Advanced printhead maintenance......................................................................................85
Clean the printhead......................................................................................................86
Align the printhead........................................................................................................87
Solve paper-feed problems......................................................................................................88
Solve device management problems.......................................................................................89
Embedded Web server cannot be opened.........................................................................89
Solve network problems...........................................................................................................90
Troubleshoot installation issues...............................................................................................91
Hardware installation suggestions......................................................................................91
Software installation suggestions.......................................................................................93
Solve network problems.....................................................................................................93
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